Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Work Availability
Work Preference
Timeline
Generic

Patrick McAuley

Brisbane,North Lakes

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Courier Driver

P.C.S
06.2022 - 02.2025


  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Handled sensitive packages with care, ensuring they arrived in perfect condition.
  • Delivered wide range of items, from documents to large parcels, showcasing versatility.
  • Improved company reputation with consistent, reliable deliveries.

Hackney Taxi Driver

Pats Taxi Service
05.2005 - 03.2020
  • I was a Hackney carriage owner/driver from Colchester mainline train station.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Navigated difficult driving conditions safely, prioritising passenger well-being at all times.
  • Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
  • Developed strong relationships with repeat clientele through consistent quality service.
  • Adhered to all council regulations regarding licensing, insurance, and maintenance requirements for taxi drivers.
  • Elected President of the Hackney Carriage Association in 2014, a position I held until I stopped driving in March of 2020 due to Covid, then relocated to Spain with my partner and daughter.

Taxi Controller

Town Cars
10.2002 - 05.2005
  • Maintained detailed records of all dispatched rides, ensuring proper documentation and compliance with regulations.
  • Improved customer satisfaction with timely and accurate dispatching of taxis to requested locations..
  • Implemented effective strategies for managing peak periods, ensuring smooth operations during busy times.
  • Leveraged advanced knowledge of local geography to quickly direct drivers toward optimal routes and destinations.
  • Collaborated with management to address driver concerns or issues, promoting driver retention and overall job satisfaction.
  • Provided outstanding customer service when resolving complaints or answering questions from passenger
  • Reduced wait times for customers by effectively allocating taxi resources in high-demand areas.


Bar Manager

Smitty´s Sports Bar And Grill
08.1996 - 08.2000
  • Responsible for care of patrons and staff at all times.
  • Stock Control, ordering and restocking the bar and restaurant.
  • Organising weekly rosters and holidays
  • Interviewing and hiring permanent or casual staff.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Closed out cash register and prepared cashier report at close of business.

Bar Manager

Kings Arms Tavern
02.1991 - 05.1996
  • Responsible for care of patrons and staff at all times.
  • Maintained high standards of customer service by staying up to date on bar and restaurant menu options and providing effective food recommendations for guests.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Maximised customer service by training staff, overseeing operations, and resolving issues.
  • Stock Control, ordering and restocking of the bar and restaurant.
  • Organising weekly rosters and holidays
  • Interviewing and hiring permanent or casual staff.
  • Oversaw maintenance tasks for the bar area and restaurant ensuring a clean and safe environment for patrons at all times.
  • Closed out cash register and prepared cashier report at close of business.

Education

High School Diploma -

Henderson High School
Henderson, NZ
01-1987

Skills

  • Loading and Unloading Freight
  • Attention to detail
  • Manual Handling
  • Punctual
  • Self Motivation
  • Communication Skills
  • Problem Solving
  • Customer Service Excellence
  • Organised
  • Team Work

Accomplishments

  • Supervised team of 10 staff members.
  • Increased revenue 26% by implementing unique promotions.
  • Streamlined restaurant food portion size, resulting in less wastage and 18% reduction in food costs.

Certification

  • Microsoft Certification
  • Aug 1999 - Current
  • A+ Hardware and software installation
  • Licence Controller Qualification
  • Expired Jan 2015

Languages

English
Spanish

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Volunteering
  • Learning to surfing
  • Food Tourism
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract WorkInternshipGig Work

Work Location

On-SiteRemote

Important To Me

Career advancementCompany Culture

Timeline

Courier Driver

P.C.S
06.2022 - 02.2025

Hackney Taxi Driver

Pats Taxi Service
05.2005 - 03.2020

Taxi Controller

Town Cars
10.2002 - 05.2005

Bar Manager

Smitty´s Sports Bar And Grill
08.1996 - 08.2000

Bar Manager

Kings Arms Tavern
02.1991 - 05.1996

High School Diploma -

Henderson High School

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Patrick McAuley