Worapong Yamlama

• Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
• Improved customer satisfaction by ensuring consistent quality of food and service.
• Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
• Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
• Hired, trained and mentored staff to meet and exceed high quality standards.
• Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
• Monitored health and safety standards to maintain a clean, safe working environment.

• Supervised all areas of restaurant to keep it clean and well-maintained.
• Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
• Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
• Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.

• Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
• Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
• Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
• Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.

• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Complied with all company policies regarding uniform standards, punctuality, and professionalism.

Work place

• Fine Dining Restaurant [Tre restaurant]
• Thai Restaurant [Saffron restaurant]
• Local Dish; Comfort Food [ Seedling restaurant ]
• At Laguna Holiday Club
• Breakfast&Dining Restaurant [Water Court ]
• All-day Dining Restaurant [Lagoon Grill&Courtyard Cafe]
• At The Allamanda Laguna Phuket - Banquet [support]

• Kept server areas clean and stocked to increase efficiency while working tables.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Informed customers about daily and seasonal specials.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Set up banquet events according to specific client requirements, ensuring a successful event experience for all attendees.