Paul Alexander
Auckland,Sunnyhills
Summary
Proven leader in security and loss prevention, adept at enhancing workplace safety and reducing inventory shrinkage. At Farmers Trading Company, I spearheaded initiatives that significantly improved asset protection and fraud investigations. Skilled in security systems management and staff leadership, the strategies have consistently safeguarded company assets while fostering a culture of compliance and operational excellence. Through hard work and liaising with store management, I have been able to reduce the Shrinkage in store to be top store in our region which ranges from Botany to Kaitlin. Detailed Loss Prevention professional offering a proven history of developing programs to mitigate corporate theft, loss, and waste. Driven and dedicated with 2 years of hiring and development expertise. Employed investigative and communication skills to acquire information and evidence. Developed key strategic alliances to support business objectives. Poised Loss Prevention Manager talented at planning and implementing loss prevention goals and profit improvement. Successful in planning and executing daily agendas and analyzing data for fraudulent activities. Excellent communication and negotiation skills. Detailed Loss Prevention professional offering a proven history of developing programs to mitigate corporate theft, loss, and waste and driven and dedicated with 5 years of hiring and development expertise, employed investigative and communication skills to acquire information and evidence. Developed key strategic alliances to support business objectives. Hard-working Loss Prevention Officer with 2 years of experience in Loss Prevention type security. Adept at working with management to devise effective loss control policies and procedures. Highly attentive in monitoring premises and skilled at identifying signs to attempted theft. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Security & Loss Prevention Manager
Farmers Trading Company
08.2022 - Current
- Established strong relationships with local law enforcement agencies, improving communication and collaborative efforts to prevent retail crime.
- Analyzed data from various sources to identify patterns, trends, and areas of concern related to theft or fraud within the store environment.
- Enhanced employee awareness of loss prevention practices by conducting regular training sessions.
- Reduced inventory shrinkage through meticulous monitoring of merchandise and thorough investigations.
- Monitored CCTV footage regularly for suspicious activity, enabling swift response to potential threats or incidents.
- Led a team of loss prevention associates, providing guidance and support in their daily tasks and responsibilities.
- Collaborated with store management to create effective action plans for addressing identified vulnerabilities.
- Conducted audits on high-risk merchandise, ensuring proper inventory control measures were in place.
- Spearheaded internal investigations when necessary, preserving the integrity of the organization and protecting its assets from potential harm.
- Supervised surveillance, detection and criminal processing related to theft and criminal cases.
- Assisted law enforcement with apprehending shoplifters and provided detailed reports for successful prosecution.
- Performed thorough cash audits and deposit investigations.
- Participated in regional loss prevention meetings to stay up-to-date on industry trends and best practices for safeguarding business assets effectively.
- Conducted background checks on potential employees as part of the hiring process, ensuring a secure workforce composition.
- Collaborated with law enforcement to report crime and suspicious activity.
- Evaluated surveillance equipment performance and recommended upgrades or replacements when necessary.
- Completed incident reports and activity logs for accurate, current records.
- Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Trained personnel on security best practices, protocols and procedures.
- Observed video surveillance systems for prompt emergency response.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Monitored emerging security products, services and procedures to upgrade current provisions.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored store surveillance cameras to detect suspicious behavior.
- Reviewed and updated store security policies and procedures.
- Created and maintained records of security incidents and investigations.
- Monitored paperwork procedures to prevent error-related losses.
- Oversaw inventory tracking procedures, making certain accurate record-keeping was maintained consistently across all departments.
- Managed schedules and workloads efficiently among loss prevention personnel while maintaining optimal coverage during peak hours or high-traffic events.
2ic Security Auckland Art Gallery - Toi O Tamaki
Auckland Council
06.2011 - 08.2022
- Monitored key control access system to prevent unauthorized entry to building.
- Collaborated with local law enforcement agencies to promptly address any security incidents or concerns.
- Enhanced overall security by implementing effective safety measures and policies.
- Reduced risk of security breaches by conducting thorough investigations and reporting findings to management.
- Conducted education, training and professional development programs to increase security personnel efficiency.
- Supplied security coverage by managing staff schedules to meet operational needs of facility.
- Evaluated current security measures regularly for effectiveness, identifying areas for improvement or enhancement as needed.
- Assisted in the recruitment, hiring, and training of qualified security personnel to maintain a high-performing team.
- Implemented preventive maintenance schedules for all security equipment to minimize downtime and ensure optimal performance.
- Managed access control systems to ensure only authorized individuals were granted entry into restricted areas.
- Reviewed and analyzed safety and security programs and proposed revisions and innovations.
- Maintained a secure environment for staff, clients, and property with regular patrols and monitoring of surveillance systems.
- Administered and maintained employee ID badge system to increase site security and track and manage employees and assets.
- Observed departing personnel to reduce unauthorized removal of property.
- Investigated, prepared and submitted incident reports using [Software].
- Developed strong relationships with management, employees, and vendors to foster a culture of shared responsibility for security matters.
- Attended safety meetings, conferences and seminars to improve skills, gain expert knowledge and network with industry specialists.
- Conducted facility tours to showcase safety and security measures.
- Ensured compliance with industry regulations by conducting regular audits of security systems and protocols.
- Coordinated special events logistics from a security perspective ensuring adequate staffing, proper equipment deployment, and effective security protocols.
- Oversaw parking surveillance to support designated parking areas and minimize suspicious activity.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Investigated incidents and wrote reports.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Coordinated protective service operations with other emergency response agencies.
- Conducted drills to keep security staff on alert and proficient with established plans.
- Responded swiftly to security incidents and effectively resolved security issues.
- Created and implemented security network framework across 3 devices.
- Completed vulnerability scans to identify at-risk systems and remediate issues.
- Developed improved training methods with focus on public safety and officer awareness.
- Safeguarded sensitive information through proper handling, storage, and disposal procedures in accordance with company policy.
- Streamlined incident response times by developing an effective communication system among team members during emergencies.
Security Officer
Red Badge Group
01.2009 - 06.2011
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Responded quickly to incidents and assessed active situations for security concerns.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Interacted assertively but non-confrontationally with personnel and general public.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Education
No Degree - Horticulture
Pukekohe High School
Pukekohe, NZNZQA Certificate - Security L2 And L3
NZSA
Auckland, AUK06.2022
Skills
- Security Systems Management
- Workplace Safety
- Fraudulent activities investigations
- Staff Leadership
- Incident Reporting
- Loss prevention assessment programs
- Policy Enforcement
- Investigation techniques
- Loss prevention expertise
- Compliance Monitoring
- Internal Auditing
- Interviews and interrogations
- Discrepancy Resolution
- Loss prevention strategies
- Security measures
- Loss prevention training
- Asset Protection
- Operational Analysis
Accomplishments
- Achieved best shrinkage v sales inm the region through effectively helping with investigations and stock takes and reducing the amount of stock written off by marking down instead of a total loss, as well as working with vendors to secure BUYERS WRITEOFF'S which is at not cost / Loss to our store.
- Supervised team of 4 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- The store reported loss this Calendar year v Recovered Stock from theft is one of the best in the region—over $10k in reported incidents and only $1150 not recovered. This comes back fostering a great relationship with Mall Security and Local Police
Certification
- License NZSA GREEN COA - with PSG, CC and PP - expires 2027
Rugby
I am a PASSIONATE Blues Rugby Supporter. Traveling to away games in New Zealand, Australia, and Fiji since 2017. This year i was named the Blues SUPER FAN by 2 Degrees and The Blues. I have missed 5 home games since 1996. In 2012 I started a group called Blues Supporters 4Life to share my passion for the Blues. We have grown to just under 6k members and all are loyal Blues Supporters. We even have a few former and Current players and their families/Whanau/Aiga as members of the Group. In recent years, the Blues reached out to me with a plan to work together and help each other out. I've been invited to the Annual Awards night and other events, and we recently sponsored 2 awards given to the Blues Supporters 4Life FANS PLAYER of the year for both The Blues and the nib Blues. The Players all recognize me at games and in the street. Also in 2023 lived out a Bucket List Goal by travelling to France for RWC 2023. Attending an RWC away from Home has been a bucket list plan for many years.
Languages
English
Full Professional
Japanese
Elementary
French
Elementary
Maori
Limited Working
Timeline
Security & Loss Prevention Manager
Farmers Trading Company
08.2022 - Current
2ic Security Auckland Art Gallery - Toi O Tamaki
Auckland Council
06.2011 - 08.2022
Security Officer
Red Badge Group
01.2009 - 06.2011
No Degree - Horticulture
Pukekohe High School
NZQA Certificate - Security L2 And L3
NZSA
Similar Profiles
Raeesah SurranRaeesah Surran
Sales and Service Assistant at Farmers Trading CompanySales and Service Assistant at Farmers Trading Company
Sheilena McdonnellSheilena Mcdonnell
Beauty Advisor at Farmers Trading CompanyBeauty Advisor at Farmers Trading Company
KATE WALLACEKATE WALLACE
Divisional Merchandise Manager at Farmers Trading CompanyDivisional Merchandise Manager at Farmers Trading Company