Paul Bane
Auckland,AUK
Summary
Qualified Test Engineer proven to implement and maintain cost-effective methods of system testing and troubleshooting to reduce operating costs. Technically-savvy and skilled at quickly learning new concepts, software and equipment. Collaborative team player with excellent communication and interpersonal talents.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Junior Test Engineer
Orion Health
04.2022 - Current
- Testing medical data applications and visualizations using ETL methodology with MSSQL and Oracle databases and posting data visualizations to Tableau server so customers can view analytics without bugs or defects.
- Optimized testing processes by implementing automated testing tools and methodologies.
- Reduced software defects by performing thorough regression testing on new releases and updates.
- Enhanced test coverage by designing and executing comprehensive test cases for multiple projects.
- Improved software quality with detailed bug reporting, documentation, and tracking.
Software Support Specialist
Best Practice Software
12.2020 - 04.2022
- 1/2 level software support
Senior Analyst
HLC Technologies
06.2020 - 12.2020
- Senior on a Service desk for Fonterra one of the largest IT accounts in NZ.
IT Specialist
STÄRKE Windows & Doors
07.2019 - 05.2020
- Solo IT Support/management
ICT Coordinator
Dempsey Wood Civil
05.2018 - 05.2020
- Role tasks: .Device setup mobiles and laptops
ICT Specialist
Reivernet Limited
02.2015 - 05.2018
- Working in a Contact Centre/NOC looking after switch and AP outages for hotels in many different countries.
Test Lead
Spark New Zealand
08.2014 - 08.2015
- Tester for the Spark Order Manager,Seibel CRM,ICMS (AS400),Online store,interrsystems.
Operational Specialist/junior BA
Spark New Zealand
01.2014 - 08.2014
- This was temporary secondment position.
Complex Technical Customer Service Representitive
Spark New Zealand
08.2011 - 08.2014
- I help customers through technical issues with their mobiles or billing also helping through setup of emails mean while trying to offer effortless customer service and keep people happy with their service/services with Telecom
Retention Representative
Spark New Zealand
08.2010 - 08.2011
- Outbound calling customers making them aware of new plans and promotions avalible whilst making sure all customers needs are meet and their experiance with telecom is the best posible
Sales Representative
Harvey Norman
01.2009 - 10.2009
- Merchendising and sales as well as follow up customer care and relations
Structrual Engineer
jensen steel and fabrication
10.2007 - 01.2009
- Welder and fabricator as well as site construction of buildings
Education
post grad diploma, computers -
Uni Tech Auckland
01.2020
Bachelor's degree, Information Technology -
Manakau Institue Of Technology
01.2010
diploma, professional cooking -
bay of plenty polytechnic
01.2002
6th form, Computer Science -
tauranga boy college
01.2002
Skills
- Telecommunications
- Customer Experience
- Troubleshooting
- Mobile Devices
- Customer Service
- Testing
- Customer Relations
- User Acceptance Testing
- Regression Testing
- Problem Solving
Certification
- ISTQB Certified Tester Foundation Level, International Software Quality Institute, 11/01/21, Present
- Office 365: Manage Cloud Identities, LinkedIn
- Office 365: Provision Office 365, LinkedIn
- Office 365: Troubleshoot Availability and Usage, LinkedIn
- Learning SQL Programming, LinkedIn
- Office 365: Implement Identities for SSO, LinkedIn
- ASP.NET MVC 5 Essential Training, LinkedIn
- Configure and Manage SharePoint Online, LinkedIn
- Microsoft Cloud Fundamentals: Explore Cloud Services, LinkedIn
- Learning Microsoft Power BI Desktop, LinkedIn
Timeline
Junior Test Engineer
Orion Health
04.2022 - Current
Software Support Specialist
Best Practice Software
12.2020 - 04.2022
Senior Analyst
HLC Technologies
06.2020 - 12.2020
IT Specialist
STÄRKE Windows & Doors
07.2019 - 05.2020
ICT Coordinator
Dempsey Wood Civil
05.2018 - 05.2020
ICT Specialist
Reivernet Limited
02.2015 - 05.2018
Test Lead
Spark New Zealand
08.2014 - 08.2015
Operational Specialist/junior BA
Spark New Zealand
01.2014 - 08.2014
Complex Technical Customer Service Representitive
Spark New Zealand
08.2011 - 08.2014
Retention Representative
Spark New Zealand
08.2010 - 08.2011
Sales Representative
Harvey Norman
01.2009 - 10.2009
Structrual Engineer
jensen steel and fabrication
10.2007 - 01.2009
post grad diploma, computers -
Uni Tech Auckland
Bachelor's degree, Information Technology -
Manakau Institue Of Technology
diploma, professional cooking -
bay of plenty polytechnic
6th form, Computer Science -
tauranga boy college
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