- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Martial Arts
- Passionate about balancing physical health with mental and emotional wellness
- Motorcycles I am an avid fan of anything with two wheels
Paul Brown
Summary
Motivated and results-driven professional with a strong background in customer service, client engagement, and independent task management. Skilled in handling inquiries, scheduling appointments, and providing top-tier support. Adept at working in fast-paced environments, meeting performance targets, and building strong relationships. Seeking a remote sales or customer support role where I can leverage my communication skills, problem-solving abilities, and proactive approach to drive success.
Overview
6
6
years of professional experience
Work History
Owner/Operator
Self-Employed Contractor
01.2023 - Current
- Manage client interactions, handle inquiries, and schedule service appointments professionally
- Maintain accurate records of customer engagements and transactions
- Develop strong customer relationships through clear communication and reliability
- Oversee business operations, including invoicing, scheduling, and service execution
Painter & Customer Service Representative
Southland Painting and Decorating
01.2023 - 12.2023
- Provided excellent customer service by understanding and meeting client needs
- Scheduled and coordinated painting projects while managing time efficiently
- Maintained a high level of professionalism and attention to detail in all customer interactions
Field Technician / Painter
Paul Sutton Painting and Decorating
01.2022 - 12.2023
- Engaged directly with clients to deliver exceptional service and address inquiries
- Ensured seamless communication between clients and service teams
- Managed time effectively to meet project deadlines and maintain quality standards
Equipment Operator / Asbestos Worker
Southern Industrial Coatings / Southern Insulation
01.2019 - 12.2022
- Followed strict safety protocols and compliance standards in high-risk environments
- Developed strong problem-solving skills in challenging work conditions
- Adapted to changing demands while maintaining efficiency and quality
Education
High School Diploma -
James Hargest College
Invercargill, NZ12-2012
Skills
- Strong verbal and written communication skills
- Excellent customer service and relationship management
- Ability to handle high-volume calls and schedule appointments efficiently
- Self-motivated
- Adaptable
- Capable of working independently
- Strong attention to detail
- Accuracy in data entry
- Goal-oriented
- Drive to exceed KPIs and performance targets
- Quick learner
- Ability to master new software and systems
- Documentation and reporting
- Sales negotiation
- Inventory management
Additional Information
Comfortable working remotely with minimal supervision., Strong ability to learn new systems and software quickly., Committed to exceeding performance targets and delivering outstanding customer service.
Qualifications And Certifications
- Full New Zealand Driver’s License (Clean Record)
- Forklift and Heavy Vehicle Class 4 Licenses
- Health & Safety Compliance Training
Interests
Timeline
Owner/Operator
Self-Employed Contractor
01.2023 - Current
Painter & Customer Service Representative
Southland Painting and Decorating
01.2023 - 12.2023
Field Technician / Painter
Paul Sutton Painting and Decorating
01.2022 - 12.2023
Equipment Operator / Asbestos Worker
Southern Industrial Coatings / Southern Insulation
01.2019 - 12.2022
High School Diploma -
James Hargest College
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