Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Paul Innes

Auckland,AUK

Summary

Senior Operations Manager with comprehensive expertise in contract negotiation and operational strategy at Summit Concrete. Demonstrated success in boosting productivity and fortifying client relationships. Proficient in budget management and team leadership, realizing substantial efficiency gains and cost savings while guiding junior staff.

Overview

42
42
years of professional experience

Work History

Senior Operations Manager

Summit Concrete
, Kansas City
01.2011 - 02.2025
  • Maintained up-to-date knowledge of industry trends and best practices related to operations management.
  • Negotiated contracts with suppliers and vendors to secure favorable terms.
  • Maintained regular engagement with key client contacts while influencing key stakeholders.
  • Ensured compliance with safety regulations and company policies and procedures.
  • Organized regular meetings with department heads to review ongoing projects and discuss new initiatives.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Provided guidance, support, and mentorship to junior team members.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Negotiated contracts with vendors for materials or services needed by the organization.
  • Designed and implemented hiring and training practices for personnel.
  • Developed and implemented operational strategies to improve efficiency and reduce costs.
  • Monitored daily operations, identified areas for improvement, and created solutions to optimize workflow.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Resolved conflicts between employees in a timely manner.
  • Created reports on key performance indicators to track progress against objectives.
  • Formed and sustained strategic relationships with clients.
  • Reviewed financial statements regularly to ensure budget targets are met.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Captain

MMC ltd - M/Y TATOOSH
02.1994 - 12.2010
  • Master Class IV
  • Yachtmaster Ocean - Commercially endorsed
  • Yachtmaster Offshore - Commercially endorsed
  • Managed up to 70 crew members
  • Managed a 35-70 million dollar annual budget
  • Worldwide logistics and problem solving
  • Safe operation of vessel, complying with all international rules and regulations
  • Constant updating of all safety regulations and training
  • Constant communication and accounting with management company
  • All crew training, mentoring and implementation of training as dictated by the MCA
  • Constant dealing with management company, the owner, charter brokers and charter guests
  • Implementation of all flag state requirements
  • Budget calculations and complete management of every dollar spent and required

Project Manager

Blackrock construction
Takapuna
02.1988 - 12.1993

Carpenter

W G Brown - Master builder
Whangaparaoa
02.1983 - 01.1988

Education

Orewa College
Orewa, NZ
11-1982

Skills

  • Contract negotiation
  • Operational strategy
  • Budget management
  • Risk assessment
  • Performance monitoring
  • Vendor management
  • Project management
  • Employee training
  • Client relationship management
  • Effective communication
  • Team leadership
  • Performance evaluation and monitoring
  • Employee reviews
  • Oversee administrative functions
  • Employee relations
  • Budget development
  • Hiring and onboarding
  • Employee development
  • Profit and loss accountability
  • Customer relationship management
  • Strategic partnerships
  • Business development
  • Analytical skills
  • Key performance indicators
  • Written communication
  • Logistics management

Affiliations

  • Sailing
  • Rugby
  • Fishing

Accomplishments

  • Master class IV

Languages

Spanish
Elementary

References

References available upon request.

Timeline

Senior Operations Manager

Summit Concrete
01.2011 - 02.2025

Captain

MMC ltd - M/Y TATOOSH
02.1994 - 12.2010

Project Manager

Blackrock construction
02.1988 - 12.1993

Carpenter

W G Brown - Master builder
02.1983 - 01.1988

Orewa College

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Paul Innes