Microsoft Word
Paul Walker
Auckland,Ellerslie
Summary
Coordinated Security Supervisor with 14 years of experience providing exceptional security detail and supervision for highly valuable corporate assets. Diligent and collaborative facilitator of comprehensive security system with expertly trained personnel and deliberate preventive measures. Exceptional provider of practical on-the-job training for new and sustaining security personnel.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Platform 4 Group
08.2018 - Current
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Improved customer satisfaction scores by applying superior conflict resolution and problem-solving skills.
- Collected customer feedback and made business adjustments to improve retention and satisfaction.
- Encouraged and promoted ideas aligned to business needs and benefits.
- He kept a high average in performance evaluations.
- He completed bi-weekly Toolbox talks for 15 employees.
- Kept team compliant with security protocols and appearance standards.
Mobile Patrol Security Officer
Black Eagle Security Team
01.2014 - 02.2017
- Examined doors, windows, and gates to verify security.
- Responded quickly to emergencies to assess and deflect issues.
- Contributed to a positive work environment, proactively engaging in training opportunities and providing support to colleagues when needed.
- Leveraged advanced technology tools to enhance the efficiency of mobile patrols, including GPS tracking systems and surveillance equipment.
- Developed strong relationships with clients through regular updates on patrol findings, ensuring transparency and trustworthiness in service delivery.
Education
High School Diploma -
Waiuku College
Waiuku, NZ03.2010
Skills
- Relationship building and management
- Training Oversight
- Alarm Management
- Staff Management
- CCTV Operation
- Report Analysis
- Access systems and patrol
- Staff hiring
- Property Assessments
- Security Procedure Implementation
- Incident Management
Software
Microsoft Excel
GDS Response
Argus Tracking
Certification
- Licensed Green COA - 10 Years
- Certified Mobile Patrols, Platform 4 Group - 7 Years
Timeline
Operations Supervisor
Platform 4 Group
08.2018 - Current
Mobile Patrol Security Officer
Black Eagle Security Team
01.2014 - 02.2017
High School Diploma -
Waiuku College
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