PARLIAMENTARY SERVICES - Queenstown
Executive MP Support October 2020 - April 2023
Senior MP Support October 2017 – October 2020
MP Support March 2016 – October 2017
Key Responsibilities and Accountabilities:
- Managed operations of the member's Electorate and Community offices throughout Southland, ensuring smooth office functioning.
- Demonstrated strong leadership and mentoring skills, dedicated to building a high-performing team and achieving organizational goals.
- Provided extensive high-quality administrative, constituent, and community liaison support.
- Well-versed in community engagement, media liaison, and effective communications.
- Advocate for constituent issues at Ministerial level or with Government agencies.
- Built, developed and maintained strong and effective community networks, demonstrated a strong connection with the community and a focus on the well-being of its members.
- Facilitate consultation with key stakeholders on issues and policy options.
- Represent the member at community/sector group meetings and functions.
Achievements:
- Promoted to Executive MP Support, managing 3 x Electorate and Community offices.
- Awarded Parliamentary Services nationwide Leadership Award in 2022.
- Demonstrated resilience and composure in high-profile situations.
- Received consistent positive feedback for prompt issue resolution, assisting 2500+ constituents.
- Improved workplace efficiencies through strategic initiatives.
- Successfully managed the Member's budget and provided financial expertise.
- Organised over 60 MP visits, facilitating meaningful engagement.
- Developed expertise in legislation and Parliamentary processes.
GOOD GROUP LIMITED
General Manager – Botswana Butchery Queenstown May 2011 – January 2016
Key Responsibilities and Accountabilities
- Developed and implemented specialised operating systems and structures for business.
- People management and training, recruitment and selection, succession planning.
- Financial reporting, weekly and monthly performance analysis and forecasting.
- Project management of continuous improvement projects, marketing and promotion, social media campaigns.
- Compliance and risk management such as adhering to regulatory and local body licensing requirements.
- Event management of corporate, sporting, food and wine, seasonal and weddings events.
Achievements:
- Increased top line sales and EBITDA in line with annual budgets, in five consecutive years.
- Exceeded established standards of performance as a regional finalist for dining and service.
- Operated inside annual wage budget and minimized costs through effective rostering.
- Streamlined operation - improved efficiency, productivity and teamwork.
- Sourced and negotiated new suppliers, challenged status quo on all supply agreements.
- Lead the way as a training establishment by developing a relationship with Queenstown Resort College.