Summary
Overview
Work History
Skills
references
Affiliations
Timeline
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PAULA OLLIVER

Te Puke,BOP

Summary

Highly organized, energetic and motivated professional with a strong background in warehousing logistics, coordination, and administration roles. Recognized for my keen eye for detail and talent for improving operational efficiency, I excel in fast-paced settings. Skilled in inventory management, shipment coordination, and enhancing supply chain workflows to achieve organizational objectives. I thrive on solving challenges collaboratively and infusing a positive energy into team environments. Excited to apply my abilities to contribute to your organization's success and maintain a vibrant workplace culture.

Overview

9
9
years of professional experience

Work History

Contracts Co-Ordinator

ABC Group
01.2022 - Current
  • Project Scheduling and Managing of RAVE project management software.
  • Setting up new client profiles, Consulting with clients to define objectives and develop scopes.
  • Expedited project completion with effective coordination of subcontractors, suppliers, and workforce scheduling.
  • Increased client satisfaction through consistent progress reporting and addressing concerns promptly.
  • Assisted in recruiting and hiring.
  • Overseeing and facilitated end of project defects, liaising with project managers and subcontractors to close these out to ensure client satisfaction.
  • Create end of project invoices for Company Secretary.
  • Resource Allocation - Liaise with Managing Director on staff placement and scheduling of jobs.
  • Assistant Managing director in creating and implementing new processes and procedures.
  • Facilitating communication between client, project management team and sub-contractors.
  • Maintained strong relationships with clients through regular communication and proactive issue resolution efforts.
  • Processing timesheets and payment of wages using IMS payroll system.
  • Managing HazardCo Health & Safety hub.
  • Creating SSSP’s for projects.
  • Writing up agendas and taking minutes for health & Safety meetings.
  • Organising Fonterra Inductions and managing staff Induction register
  • Ensuring Sub-Contractors health and safety Prequalification assessments are up to date.
  • Vetting – compiling and submitting Staff and Subcontractor Vetting information for MOE and NZ police for projects.
  • Improved safety records by conducting regular site inspections and enforcing strict adherence to safety guidelines and obtaining H&S accreditations.
  • Investigated and reported on accidents, injuries and near-miss incidents.

Manufacturing Machine Operator

Fonterra
01.2020 - 01.2022
  • Machine operation.
  • performing diagnostic checks.
  • Assisted in training new employees, sharing knowledge of best practices and company procedures.
  • Performed routine equipment maintenance, resulting in fewer breakdowns and increased operational efficiency.
  • Contributed to cost savings by identifying opportunities for process improvement and waste reduction.
  • Consistently met or exceeded daily production quotas through diligent work ethic and attention to detail.
  • Operated equipment while observing standard safety procedures.
  • Enhanced product quality by meticulously inspecting materials and finished goods.
  • Reduced assembly time for various products through efficient task prioritization and time management.
  • Maintained a clean and organized workspace, ensuring compliance with safety regulations and reducing accidents.
  • Streamlined production processes by identifying bottlenecks and implementing solutions to optimize workflow.

Administration Assistant / Customer service

Work Wear Group
07.2018 - 11.2019
  • Investigate and Process internal customer enquiries through OTRS ticketing system and being the contact point between customer service and the operational staff ensuring a timely resolution with enquiries
  • Answering phone queries and liaising with Customer service at support centre.
  • Organising stationary/consumables.
  • Filing and organising all staff inductions, health and safety records, freight paperwork.
  • Creating HSE actions for the site as per requirements from monthly HSE meeting minutes and uploading these in to MYOsh - Health and safety online portal.
  • Payroll.
  • Controlling and monthly consolation of the Chep pallet account.
  • Processing local stock invoices for payment.
  • Demonstrate solid computer literacy skills, working with programs Excel, Outlook, Word, BOB warehouse systmem, OTRS, MyOS, myworkplace payroll system.
  • Streamlined office processes by implementing efficient organizational strategies and time management techniques.
  • Enhanced communication efficiency by creating comprehensive internal documentation and updating office policies for clarity.
  • Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents.
  • Assisted human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically.

Inbound Manager

Country Road Group
09.2017 - 07.2018
  • Payroll.
  • Planning and forecasting.
  • Overseeing all inbound labour with overall. responsibility for managing all inbound operations and meeting operational KPIs spanning: Labour and workflow planning, Stock management, workflow and internal transport managed by the warehouse control system (WCS), Inventory management and associated warehouse management system (WMS) to ensure stock integrity, Inbound stock received, processed and stored within 24 hours, Replenishments, Inventory accuracy, OHS systems management and implementation for inbound.
  • Leading over 30 staff across the site, with direct reports comprised of two team leaders, and one admin
  • Managing all workflow planning, workforce optimisation initiatives, and contracting casual workforce providers as necessary to meet peak workflow increases for periods.

Inbound Admin Team Leader

Country Road Group
03.2015 - 09.2017
  • Welcome and greet drivers and ensure log in book is filled in correctly, direct drivers to allocated destination
  • Demonstrate solid computer literacy skills, working with programs Excel, WMS, Schaefer
  • Liaison with customer internal and external - email, telephone and in person.
  • Ensure relevant documentation is correct for incoming containers - communcations between shipping and distribution.
  • Container management and allocation to ensure efficient workflow.
  • Manage CHEP account
  • Relief duties of inbound zone manager when necessary
  • Strong focus on delivering positive result with a strong mindset of success and accountability
  • Assign replenishment task to drivers ensuring workflow to all departments within the OFC
  • Verifying purchase orders
  • Archiving of all inbound documentation.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.

Skills

  • Deadline Management
  • Problem Solving
  • Attention to Detail
  • Adaptability
  • Process Improvement
  • Organizational Skills
  • Resource Allocation
  • Document Control
  • Scheduling
  • Administrative Management
  • Customer Service
  • Organization and Time Management

references


  • Matthew Phillips, Managing Director, ABC Group, 021743790
  • Kerry Christiansen, Director & Company Secretary, ABC Group, 021901178
  • Christina Beck, Process Manager, Fonterra, 0276347564
  • Armin Odobasic, Distribution Centre manager, Work wear group, 0401 047 364
  • Orhan Bekar, Distrbution Centre Manager, Country Road Group, 0407 473 488

Affiliations

  • Netball
  • Reading
  • Spending time with Family & Friends

Timeline

Contracts Co-Ordinator

ABC Group
01.2022 - Current

Manufacturing Machine Operator

Fonterra
01.2020 - 01.2022

Administration Assistant / Customer service

Work Wear Group
07.2018 - 11.2019

Inbound Manager

Country Road Group
09.2017 - 07.2018

Inbound Admin Team Leader

Country Road Group
03.2015 - 09.2017

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PAULA OLLIVER