Paula Smith
Nelson
Summary
I am currently employed at Nelson College, where my role as a teacher's aide, ensures im skilled in incident documentation and effective communication with students, teachers, and parents.
I have held several roles in the college, where I've excelled in student support and customer relationship management.
I've implemented efficient systems in the uniform shop. I would like to change direction and use and improve my administrative skills while still working in an industry that is people-focused.
Overview
9
9
years of professional experience
Work History
Student Support in the Class
Nelson College
04.2017 - Current
- Assisted boys in their learning in a structured educational setting.
- Documented incident details and progress updates.
- Cultivated positive rapport with teenage boys
- Conveyed information to teachers, parents, and head of facilities.
- Stayed up-to-date with new legislative changes in the curriculum.
- Assisted colleagues to ensure smooth operations.
Uniform Shop Manager
Nelson College
04.2016 - 01.2023
- Responsible for the day-to-day running of the shop, and ordering stock when needed.
- Built customer relationships with students and parents.
- Hiring staff when needed.
- Implemented systems for computer ordering, stock takes, and an online shop.
- Assisted at front reception with various administrative duties. - On-call role.
Education
University Entrance -
Birkenhead College
Auckland, NZ01-1984
Skills
- Student support
- Incident documentation
- Customer relationship management
- Team collaboration
- Effective communication
- Conflict resolution
- Organizational skills
Timeline
Student Support in the Class
Nelson College
04.2017 - Current
Uniform Shop Manager
Nelson College
04.2016 - 01.2023
University Entrance -
Birkenhead College
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