Paula Voice
New Plymouth,TKI
Summary
Diligent Office Administrator with background in clerical administration. Demonstrated ability to streamline office operations in fast paced environments supporting administrative tasks effectively. Proven track record in managing schedules and coordinating team efforts.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Clerical Administrator
Taranaki District Health Board
04.2021 - Current
- Coordinated and scheduled meetings and appointments.
- Organized and maintained filing systems, enhancing data retrieval efficiency.
- Utilized office management software to record and track customer information.
- Implemented office procedures that improved workflow and reduced turnaround times.
- Increased productivity by prioritizing tasks and multitasking effectively in a fast-paced environment.
- Mentored new employees thereby reducing training time and fostering a cohesive work atmosphere.
- Collaborated with colleagues on projects, contributing valuable input for improved outcomes.
- Reduced errors in spreadsheet and data entry tasks by maintaining high attention to detail and accuracy.
- Maintained confidentiality of sensitive information, adhering to privacy policies and procedures.
- Managed inventory of office supplies, proactively identifying needs and placing orders before shortages occurred.
- Coordinated travel arrangements for executives, ensuring timely bookings and efficient itineraries.
Administrative Projects
Volunteering New Plymouth
09.2020 - 09.2020
- Create brochures in Microsoft Publisher 365
- Create certificates in Microsoft PowerPoint 365
- Database in Microsoft Excel 365
- Create Surveys in Microsoft word.
- Help coordinate and direct events for volunteers.
- Manage emails and subfolders.
- Six-month contract
Reception/Administration Debtors Assistant
NPE-Tech
04.2018 - 04.2018
- Front counter meet and greet.
- Forward phone inquiries to relevant departments
- Enter data of paid and unpaid accounts.
- Temp Recruitment Agency
Customer Service Administrator
New Plymouth District Council Records
05.2017 - 02.2018
- Enter confidential information collected by council into record system.
- File documentation in numeric and alphanumeric subgroups
- Print business cards ready for trimming.
- Help create and print councils’ posters, brochures, banners, and other marketing material.
- Laminate, trim and bind council material ready for meetings.
- Sort and deliver all incoming post and parcels.
- Maternity Leave Temp
- Information, and Print Room
Health and Safety Officer
Taranaki/Taupo/Marton
10.1999 - 03.2016
- Assist in identifying hazards in the workplace.
- Assist with writing up JSA’s and ensure other associated material was attached and ready for permit acceptance.
- Write up incident reports required for investigation.
- Attend investigation meetings.
- Contract
Education
Certificate -
First Aid
New Plymouth, NZ01-2025
Certificate -
Save A Life
New Plymouth, NZ01-2022
Certificate -
Multi – Cultural Awareness
New Plymouth, NZ01-2020
Certificate -
Excel
New Plymouth, NZ01-2019
Certificate -
Xero Accounting
New Plymouth, NZ01-2018
Certificate -
MYOB Account Right
New Plymouth, NZ01-2018
Certificate -
Health And Safety
New Plymouth, NZ01-2018
Certificate -
NZQA Occupational Health And Safety
New Plymouth, NZ01-2016
Certificate - Health & Safety
Oten, Tafe Certificate IV in Work Health And Safety
04-2015
Diploma -
NZQA Communication Skills
New Plymouth, NZ01-2010
Diploma -
NZQA Law And Ethics
New Plymouth, NZ01-2010
Certificate -
AQF Certificate ІІ in Security Operations
Karratha WA01-2008
Certificate -
NZQA Business Administration (Level 3)
New Plymouth, NZ01-2002
Certificate -
NZQA Tourism & Travel (Level 3)
New Plymouth, NZ01-2002
Skills
- Time management
- Prioritization
- Quality control
- Administrative support
- Proficient in 365 Word, Outlook, Excel, PowerPoint, Publisher, Teams, Reckon, Xero, SAP, MYOB, Citrix
- Problem-solving
- File and database management
- Document archiving
- Spreadsheet development
- Filing Systems
- Scanning and copying
- Supply tracking
- Confidentiality
- Research
- Teamwork and collaboration
- Scheduling appointments
- Meeting coordination
- Confidentiality handling
- Document management
- Schedule and calendar management
- Basic accounting
- Travel arrangements
- Handling payments
Certification
- Multi – Cultural Awareness 2020
- Save a Life Course 2020 - 2022
- Certificate in Excel 2019
- Certificate in Xero Accounting 2018
- Certificate in MYOB Account Right 2018
- Certificate in Health and Safety 2018
- AUS Oten, Tafe Certificate IV in Work Health and Safety 2013 –2015
- NZQA Occupational Health and Safety 1999 –2016
- NZQA Communication Skills (Honours) 2010
- NZQA Law and Ethics (Merit) 2010
- NZQA Hospitality 2010
- AQF Certificate II in Security Operations 2008
- NZQA Business Administration (Level 3) 2002
- NZQA Tourism & Travel (Level 3) 2002
Timeline
Clerical Administrator
Taranaki District Health Board
04.2021 - Current
Administrative Projects
Volunteering New Plymouth
09.2020 - 09.2020
Reception/Administration Debtors Assistant
NPE-Tech
04.2018 - 04.2018
Customer Service Administrator
New Plymouth District Council Records
05.2017 - 02.2018
Health and Safety Officer
Taranaki/Taupo/Marton
10.1999 - 03.2016
Certificate -
First Aid
Certificate -
Save A Life
Certificate -
Multi – Cultural Awareness
Certificate -
Excel
Certificate -
Xero Accounting
Certificate -
MYOB Account Right
Certificate -
Health And Safety
Certificate -
NZQA Occupational Health And Safety
Certificate - Health & Safety
Oten, Tafe Certificate IV in Work Health And Safety
Diploma -
NZQA Communication Skills
Diploma -
NZQA Law And Ethics
Certificate -
AQF Certificate ІІ in Security Operations
Certificate -
NZQA Business Administration (Level 3)
Certificate -
NZQA Tourism & Travel (Level 3)