Paule Patu
Wellington,Naenae
Summary
Dynamic leader with a proven track record at Premium Clean Nz, enhancing team efficiency and customer satisfaction. Expert in staff management and employee motivation, with a knack for resolving complex issues and boosting productivity. Skilled in training and mentoring, achieving significant improvements in operational workflows.
Overview
27
27
years of professional experience
Work History
Supervisor
Premium Clean Nz
10.2022 - 04.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Laborer
Homles Construction Nz
02.2018 - 09.2022
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
Chef
Hardware Bar
02.2004 - 03.2006
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
Sales Consultant
Sales Co
04.2003 - 02.2005
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Chef Assistant
James Cook Hotel
01.2001 - 03.2003
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Followed recipes and instructions to achieve quality and presentation standards.
- Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
- Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.
Radio Presenter
Awa Fm
01.1997 - 11.1999
- Managed time effectively while juggling multiple tasks, such as conducting interviews, editing audio clips, and preparing scripts for live broadcasts.
- Strengthened station brand recognition with a consistent delivery of high-quality programming and targeted messaging.
- Emphasized listener interaction through call-ins, contests, and social media engagement, fostering a loyal community around the radio show.
- Delivered captivating on-air content by researching, planning, and producing tailored segments for diverse audiences.
Education
Wanganui Polytech
Whanganui, NZ06.2001
High School Diploma -
Te Wharekura O Ruatoki
Whakatane, NZ12.1990
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Timeline
Supervisor
Premium Clean Nz
10.2022 - 04.2024
Laborer
Homles Construction Nz
02.2018 - 09.2022
Chef
Hardware Bar
02.2004 - 03.2006
Sales Consultant
Sales Co
04.2003 - 02.2005
Chef Assistant
James Cook Hotel
01.2001 - 03.2003
Radio Presenter
Awa Fm
01.1997 - 11.1999
Wanganui Polytech
High School Diploma -
Te Wharekura O Ruatoki
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