Paulette Wickliffe
Taupo,WKO
Summary
Dynamic and results-driven professional with experience at Countdown, excelling in client support and logistics dispatching. Proven ability to achieve sales targets and maintain inventory accuracy while fostering teamwork. Skilled in digital literacy and effective time management, ensuring timely delivery and exceptional service in fast-paced environments. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Online Personal Shopper
Countdown
Greenlane, Auckland
05.2023 - 12.2023
- Assisted customers in selecting products based on preferences and dietary needs.
- Managed online orders, ensuring accurate product selection and timely processing.
- Collaborated with grocery teams to maintain inventory levels and product availability.
- Monitored order fulfillment status, addressing any delays or issues promptly.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Food Preparation
Mc Donald’s
Wairau, Tokoroa
01.2023 - 05.2023
- Made sure that all safety regulations were followed during food preparation.
- Monitored food preparation methods, portion sizes, and garnishing techniques.
- Followed specific methods for food preparation and proper portioning.
- Scrubbed food preparation surfaces using appropriate detergents or sanitizers.
- Assisted with food preparation tasks such as slicing vegetables or plating dishes when needed.
- Observed chefs in the kitchen to understand techniques and methods used in food preparation.
- Established standard operating procedures for various tasks such as food preparation, serving techniques.
- Utilized food preparation equipment safely, including slicers, mixers, and ovens.1I
Warehousing Dispatch, Food Process Work
Coverstaff Recruitment
01.2022 - 12.2022
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Operated a variety of machinery and tools safely and efficiently.
Warehousing Dispatch, Food Process Work
Drake Recruitment
01.2019 - 12.2020
- Warehousing plastic bottle dispatch pick/pack (Visy)
- Warehouse Dispatch, loading unloading of trucks, labelling of goods. Heavy lifting with trolley use, pick/pack (Harvey Norman)
- Pick/pack Dispatch, RF scanning, (Ebos)
- Food process, Production. making of dough weighing foods for batches cutting of pastry making of pies (Dads Pies)
Retail Assistant
Autograph
Glenfield, NZ
10.2016 - 01.2017
- Assisted customers in selecting clothing and accessories to meet individual preferences.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Processed payments accurately using cash register, credit card machine, and POS system.
- Achieved daily sales targets through effective product knowledge and styling advice.
- Conducted stocktake to manage inventory levels and ensure product availability.
- Restocked and organized shelves to optimize shopping experience during slow periods.
- Opened and closed store, adhering to operational protocols for security and efficiency.
- Arranged merchandise displays to highlight new styles and attract customer interest.
Education
School Certificate - Travel and Tourism
Avondale College
NZ01-2015
Skills
- Client support
- Teamwork and collaboration
- Independent work
- Following protocols
- Motivational drive
- Timely delivery management
- Digital literacy
- Data input accuracy
- Stress resilience
- Logistics dispatching
- Effective time management
- Confidentiality practices
Accomplishments
- Kapa haka tai tokerau
- Travel tourism
Certification
- Travel tourism
- Forklift license
- Full drivers licenses
Languages
Maori
Elementary
English
Professional
References
References available upon request.
Timeline
Online Personal Shopper
Countdown
05.2023 - 12.2023
Food Preparation
Mc Donald’s
01.2023 - 05.2023
Warehousing Dispatch, Food Process Work
Coverstaff Recruitment
01.2022 - 12.2022
Warehousing Dispatch, Food Process Work
Drake Recruitment
01.2019 - 12.2020
Retail Assistant
Autograph
10.2016 - 01.2017
School Certificate - Travel and Tourism
Avondale College