Summary
Overview
Work History
Skills
University credits for aged Care
Timeline
Generic

Paulette Workman

Geraldine,CAN

Summary

Proactive Retail Sales Specialist with extensive experience in strategic merchandising, product education, and inventory management. Skilled in maintaining a clean, inviting store environment, managing transactions, and enhancing customer satisfaction. Bringing strong knowledge of NZ fabric and clothing, POS systems, and data entry to drive sales and improve operations.

I have excellent communication skills with all walks of life and work well in a team situation. Understand the patience and empathy needed when dealing with the elderly. I am outgoing, love travelling and also really enjoy retail.

Overview

12
12
years of professional experience

Work History

Retail Sales

Louk Clothing
11.2018 - 07.2024
  • Sole retail assistant,
  • Making sure shop always looks tidy, clean and presentable.
  • Inventory management.
  • Increased retail sales through strategic merchandising, product education, and upselling products.

Cafe Worker

Orchard Cafe and Farm Shop
03.2015 - 11.2018
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Supported fellow team members in achieving a smooth workflow during peak hours.
  • Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.

Personal Carer

Mackenzie Healthcare
11.2012 - 11.2015
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided emotional support during difficult times, offering companionship and empathy to enhance mental wellbeing.
  • Facilitated activities of daily living such as grooming, dressing, and personal hygiene for increased self-esteem and confidence among patients.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Offered compassionate end-of-life care for patients facing terminal illness, providing emotional support and comfort measures to improve quality of life during final stages.

Skills

  • Retail sales customer service
  • Sales and marketing
  • Competent knowledge of NZ made fabric and clothing
  • Window and shop displays, Merchandising
  • End of day balance and banking
  • Accounting, GST, Accounts Payable, POS system
  • Spreadsheets and Data Entry
  • Have driven Ambulances during voluntary ambulance work

University credits for aged Care

Extra training in advanced care, Lifting assistance and apparatus 

Timeline

Retail Sales

Louk Clothing
11.2018 - 07.2024

Cafe Worker

Orchard Cafe and Farm Shop
03.2015 - 11.2018

Personal Carer

Mackenzie Healthcare
11.2012 - 11.2015

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Paulette Workman