Pauline Herewini
Auckland,NZ
Summary
Dynamic professional with a strong background in landscaping at 1st Class Gardens, excelling in project planning and customer service. Proven ability to enhance outdoor spaces while maintaining equipment and fostering client relationships. Skilled in problem-solving and equipment maintenance, consistently delivering high-quality results and ensuring customer satisfaction.
Overview
19
19
years of professional experience
Work History
Landscaper
1st Class Gardens
Auckland, New Zealand
02.2018 - 06.2019
- Assisted in building decks and patios to create outdoor living spaces.
- Applied fertilizers and pesticides according to safety regulations.
- Laid sod on prepared surfaces for a finished look of the landscape design.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Cleaned up debris after completing jobsite tasks.
- Planned and designed landscaping projects to meet customer needs and preferences.
- Weeded flower beds and vegetable gardens to remove unwanted vegetation.
- Pruned trees, shrubs, hedges, bushes and vines to enhance their growth patterns.
- Transported plants, turf and other materials to designated areas for installation.
- Repaired walkways with pavers or concrete blocks when needed.
- Cut grass in even lengths with power mowers or hand shears.
- Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
- Cleared pathways of overgrowth, debris, and snow to reduce hazards.
- Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
- Pruned trees and bushes to improve visibility and shape.
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Operated landscaping equipment to maintain grounds and remove trees.
Helper/ Delivery Driver
Bakeworks/ Lydia Hemi
Christchurch, New Zealand
05.2012 - 12.2012
- Completed day-to-day duties accurately and efficiently.
- Maintained accurate records of goods delivered and collected payments as required.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Monitored fuel level throughout shift and refueled when necessary.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Utilized street maps to plan and determine most efficient routes.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Chef
Spotless services
Auckland CBD, NZ
01.2002 - 03.2003
- Maintained a clean work environment by adhering to sanitation policies and procedures.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Managed daily operations of the kitchen including scheduling shifts for staff.
- Kept up to date with current culinary trends, as well as health and safety regulations.
- Planned menus, ordered supplies and managed kitchen staff.
- Stored foods correctly using correct storage containers and labelling systems.
- Developed creative ideas for special events or promotions involving food preparation or presentation.
- Prepared high-quality dishes according to established recipes.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
Cafe Assistant
Rockfield Cafe
Penrose, Auckland
01.2000 - 01.2001
- Prepared ingredients and assembled sandwiches, ensuring quality and consistency in every order.
- Delivered exceptional customer service by efficiently handling inquiries and resolving issues to enhance customer satisfaction.
- Crafted a variety of coffee beverages with precision, maintaining high standards of taste and presentation.
Education
Peer Support (level 3) -
Odyssey
Auckland, NZ04-2025
Certificate in Tertiary Study Skills -
Open Polytecnic
Auckland, NZ02-2018
NCEA (level 1) -
Open Polytecnic
Auckland, NZ12-2013
NCEA (level2) -
Open Polytechnic
Auckland, NZ12-2013
National Certificate in Employment Skills -
Open Polytechnic
Auckland, NZSkills
- Customer service
- Equipment maintenance
- Time management
- Conflict resolution
- Planning and organization
- Peer support
- Recovery planning
- Peer advocacy
- Self-care management
- Assertiveness training
- Referral assistance
- Problem solving
- Boundary setting
- Empathy development
- Substance abuse awareness
- Leadership skills
- Relationship building skills
- Reliability
Timeline
Landscaper
1st Class Gardens
02.2018 - 06.2019
Helper/ Delivery Driver
Bakeworks/ Lydia Hemi
05.2012 - 12.2012
Chef
Spotless services
01.2002 - 03.2003
Cafe Assistant
Rockfield Cafe
01.2000 - 01.2001
Peer Support (level 3) -
Odyssey
Certificate in Tertiary Study Skills -
Open Polytecnic
NCEA (level 1) -
Open Polytecnic
NCEA (level2) -
Open Polytechnic
National Certificate in Employment Skills -
Open Polytechnic