Summary
Work History
Education
Skills
Timeline
Generic

Pauline Winikerei

Te Kuiti,WKO

Summary

Dynamic and results-driven professional with extensive experience in retail operations at Variety Store. Proven expertise in customer service and inventory control, enhancing store efficiency and guest satisfaction. Adept at training staff and implementing effective processes, ensuring compliance with operational standards while fostering a positive work environment.

Work History

Assistant Store Manager

Variety Store
Te Kuiti, WKO
2022 - 2024
  • Assisted in daily store operations and ensured high standards of customer service.
  • Supported inventory management through restocking shelves and organizing merchandise displays.
  • Learned company policies and procedures to maintain compliance with operational standards.
  • Engaged with customers to address inquiries and provide assistance as needed.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Created and maintained safe and secure work environments for employees.

Motel Cleaner

Panorama Motor Inn
Te Kuiti, WKO
2022 - 2024
  • Maintained cleanliness and hygiene standards across guest rooms and common areas.
  • Utilized cleaning chemicals and equipment safely to ensure effective sanitation.
  • Conducted inventory checks on cleaning supplies, ensuring availability for daily operations.
  • Collaborated with maintenance team to address repairs and improve overall guest experience.
  • Implemented efficient cleaning processes, reducing time spent on room turnover.
  • Trained new staff on best practices for cleaning procedures and safety protocols.
  • Ensured compliance with health regulations, maintaining high standards of cleanliness throughout facility.
  • Demonstrated attention to detail through meticulous dusting of surfaces, vacuuming floors, and polishing fixtures within rooms and common areas.
  • Provided exceptional customer service when interacting directly with guests during room cleaning or responding to special requests.

Education

Te Ara Reo Māori - He Pī Ka Rere Level 3 & 4 - Te Reo Māori

Te Wananga O Aotearoa
Te Kuiti, WKO
04.2026

Te Ara Reo Māori - He Pī Ka Pao Level 1 & 2 - Te Reo Māori

Te Wananga O Aotearoa
Te Kuiti, WKO
04.2025

Skills

Customer service

Retail operations

Inventory control

Store organization

Time management

Store opening and closing

POS systems

Work Planning and Prioritization

Display setup

Timeline

Assistant Store Manager

Variety Store
2022 - 2024

Motel Cleaner

Panorama Motor Inn
2022 - 2024

Te Ara Reo Māori - He Pī Ka Rere Level 3 & 4 - Te Reo Māori

Te Wananga O Aotearoa

Te Ara Reo Māori - He Pī Ka Pao Level 1 & 2 - Te Reo Māori

Te Wananga O Aotearoa
Pauline Winikerei