Pauline Wouters-Van Der Zijden
Dunedin,OTA
Summary
Reliable and creative team member with strong communication skills and ability to adjust work for various environments. Strong work ethic and dedication to achieving goals. Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines.
Overview
15
15
years of professional experience
Work History
Store Manager
A.S. Watson Kruidvat
10.2017 - 05.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Graphic Designer
Self-employed
09.2014
- Developed innovative design concepts for improved brand recognition and customer engagement.
- Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
- Researched new design technology and tools to bolster professional skillset and drive quality deliverables.
Assistant Store Manager
A.S. Watson Kruidvat
06.2016 - 09.2017
Coordinator Volunteers
Greenpeace
05.2014 - 08.2016
- Coordinated successful events, effectively managing logistics and resources for optimal outcomes.
- Streamlined communication channels for efficient information sharing among volunteers and staff members.
- Organized regular meetings with volunteers, facilitating open dialogue on best practices, challenges faced, and potential solutions.
- Increased volunteer satisfaction by providing comprehensive training and support programs.
- Promoted a positive organizational culture, creating an environment where volunteers felt valued and appreciated.
Marketing and Design employee
Natuur & Milieu
09.2014 - 06.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
Shop assistant
Etos
06.2008 - 06.2016
Education
Bachelor of Arts - Communications
Inholland Rotterdam
Rotterdam, NL01.2015
Bachelor of Arts - Graphic Design
Art Academy St.Joost
Breda, NL01.2011
Level 4 Secondary Vocational Education - Graphic Design
Grafisch Lyceum Rotterdam
Rotterdam, NL01.2010
Skills
- Good communication skills (Verbal and written)
- Teamwork and Collaboration
- Problem-Solving
- Creative thinking
- Good design skills
- Project Management
- Strategic Planning
- Managing Operations and Efficiency
- Employee Coaching and Mentoring
- Goal Setting
- Event Planning and Coordination
Languages
Dutch
Fluent in speaking and writing
English
Fluent in speaking and writing
Personal Information
- Date of Birth: 05/18/87
- Nationality: Dutch
- Marital Status: Married since 06/2019
References
On request
Timeline
Store Manager
A.S. Watson Kruidvat
10.2017 - 05.2023
Assistant Store Manager
A.S. Watson Kruidvat
06.2016 - 09.2017
Graphic Designer
Self-employed
09.2014
Marketing and Design employee
Natuur & Milieu
09.2014 - 06.2016
Coordinator Volunteers
Greenpeace
05.2014 - 08.2016
Shop assistant
Etos
06.2008 - 06.2016
Bachelor of Arts - Communications
Inholland Rotterdam
Bachelor of Arts - Graphic Design
Art Academy St.Joost
Level 4 Secondary Vocational Education - Graphic Design
Grafisch Lyceum Rotterdam
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