Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic
Paulini Sovui

Paulini Sovui

Henderson,Henderson

Summary

Dynamic administrator with a proven track record at Christian City Church Nw, excelling in customer service and meticulous recordkeeping. Successfully streamlined document management processes, enhancing efficiency and reducing overhead costs. Known for attention to detail and fostering effective communication across departments, ensuring optimal organizational performance.

Professional administrator with proven ability to streamline operations and enhance productivity. Adept at coordinating teams, managing resources, and driving projects to successful completion. Strong focus on collaboration, problem-solving, and adapting to changing needs. Skilled in office management, strategic planning, and effective communication.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Administrator

Christian City Church Nw
01.2022 - 06.2025
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by church policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
  • Reduced overhead costs through careful budget management and resource allocation.
  • Collaborated with finance department to reconcile payroll accounts and resolve any discrepancies in a timely manner.

Administrator

Marketing Works Fiji
10.2023 - 02.2024
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.
  • Enhanced internal communication by creating a centralized information hub accessible to all staff members.
  • Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
  • Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
  • Implemented customer feedback system, leading to improved service delivery and customer satisfaction.
  • Updated spreadsheets with statistical, financial and non-financial information.

Location Assistant

Endomolshine- Australian Survivor
02.2018 - 03.2019
  • Ensured timely setup and breakdown of sets by coordinating transportation and equipment rentals.
  • Managed detailed documentation of location agreements for future reference or potential re-shoots requirements.
  • Organize meetings with Native Land Owners, Govt officials and TV setup crew
  • Work with Local Government and Production company to ensure a smooth shoot for the season
  • Oversee Security department payroll- timesheets, sick leaves etc.
  • Organize meals for all Labours and security officers on Shoot site.
  • Work with Womens club who caters for the Meals at the shoot site for local staffs.
  • Maintained schedules, managed deadlines, and interfaced with teammates to support production activities.
  • Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
  • Handles payroll run

Senior Spa Therapist

Namale Resort & Spa
12.2005 - 03.2016
  • Delivered exceptional customer service, resulting in positive reviews and repeat visits from satisfied clients.
  • Elevated overall spa ambiance by curating soothing playlists, aromatherapy selections, and lighting options for each treatment room.
  • Implemented stringent hygiene protocols, maintaining a safe and clean environment for clients and staff alike.
  • Performed comprehensive evaluations following each therapy session, tracking client progress toward achieving wellness goals over time.
  • Developed comprehensive treatment plans for individual clients, ensuring long-term wellness and satisfaction.
  • Conducted thorough consultations with clients to identify specific needs and recommend appropriate treatments.
  • Collaborated with management to develop targeted marketing strategies, attracting high-end clients to the spa.
  • Continuously updated knowledge of industry trends and advancements, incorporating innovative techniques into therapy offerings.
  • Maintained accurate inventory records, effectively managing stock levels to minimize waste while meeting client demand.
  • Fostered friendly, warm, and exceptional customer experience.
  • Recommended retail products for at-home use.

Education

Quality Management & Environmental Management Syst

BSI Training Academy
Great Britain
03-2025

High School Diploma -

South Pacific Academ of Beauty Therapist
Suva
12-2005

Information Technology

University of The South Pacific
Suva
03-2003

Skills

  • Customer service
  • Data entry
  • Attention to detail
  • Recordkeeping and file management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 5 staff members training them for new product use
  • Resolved product issue through consumer testing.
  • Achieved the best Staff Quarterly by completing a full spa with accuracy and efficiency.

Certification

  • Certified Senior Beauty Therapist, Namale Resort & Spa - 12yrs
  • Certified Church Administrator, Christian City Church - 2yrs

Languages

English
Full Professional

Interests

  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Participating in fundraising events to support local charities, schools, or community projects
  • Offering time and support to shelters for the homeless, women, and animals
  • Youth Development Programs
  • Getting involved in local advocacy groups to promote positive change in the community
  • Environmental Stewardship

Timeline

Administrator

Marketing Works Fiji
10.2023 - 02.2024

Administrator

Christian City Church Nw
01.2022 - 06.2025

Location Assistant

Endomolshine- Australian Survivor
02.2018 - 03.2019

Senior Spa Therapist

Namale Resort & Spa
12.2005 - 03.2016

Quality Management & Environmental Management Syst

BSI Training Academy

High School Diploma -

South Pacific Academ of Beauty Therapist

Information Technology

University of The South Pacific

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Paulini Sovui