Summary
Overview
Work History
Education
Skills
Hobbies & Interests
Timeline
Generic

Paulo Caventa

Ashburton

Summary

Experienced Customer Service professional on a 23-month Working Holiday Visa from London. Residing in Ashburton, actively seeking job opportunities in Christchurch City with plans to relocate soon. Strong background in food and retail industries, bringing years of valuable experience in delivering exceptional customer service.

Overview

3
3
years of professional experience

Work History

Machine Line Operator

Talley's Group
10.2024 - Current
  • Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
  • Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
  • Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.

Waiter

Sticks N’ Sushi
04.2024 - 09.2024
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Head Team Member

Poke House
11.2023 - 04.2024
  • Used strong communication skills to build positive customer relations, maintaining company service and reputation.
  • Completed opening, closing and shift change tasks in full.
  • Delivered great service by being adaptable, using initiative and communicating with diverse range of people.
  • Kept customer and food preparation areas clean and well-organised to maintain appearance and quality standards.

Chef

Burger&Beyond
05.2022 - 10.2023

Responsible for the opening, closing, and general upkeep of the stall.

Used proper cleaning supplies and methods to disinfect counters where raw

meat, poultry, fish and eggs had been prepared.

Checked food deliveries to verify highest quality foods to uphold restaurant

standards.

Education

GCSEs - Maths

LaSWAP Sixth Form
London, ENG
2021

GCSEs - English

LaSWAP Sixth Form
London, ENG
2021

NVQ Level 2 - Rail Engineering Underpinning Knowledge

College of Haringey, Enfield and North East London
London, ENG
2021

Skills

  • Ability to work well in a team environment
  • Able to prioritize in a complex, fast-paced environment
  • Good organisational abilities
  • Problem-solving
  • Teamwork and collaboration
  • Verbal and written communication
  • Cash handling
  • Relationship building
  • Work Planning and Prioritization
  • Client service

Hobbies & Interests

Discovering new places and cultures during my time in New Zealand

Enjoy hiking, sports and camping, to appreciate nature while staying active.

Learning about different cultures through food, festivals, and local traditions.

Timeline

Machine Line Operator

Talley's Group
10.2024 - Current

Waiter

Sticks N’ Sushi
04.2024 - 09.2024

Head Team Member

Poke House
11.2023 - 04.2024

Chef

Burger&Beyond
05.2022 - 10.2023

NVQ Level 2 - Rail Engineering Underpinning Knowledge

College of Haringey, Enfield and North East London

GCSEs - Maths

LaSWAP Sixth Form

GCSEs - English

LaSWAP Sixth Form
Paulo Caventa