Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
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Paul Paily Kunnathu

Paul Paily Kunnathu

Christchurch

Summary

Dynamic professional with a strong background in customer service and food safety, honed at paknsave. Proven ability to resolve inquiries and enhance customer satisfaction while maintaining compliance with health regulations. Skilled in data analysis and team collaboration, I thrive in fast-paced environments and am eager to contribute to team success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Casual Retail Sales Worker

s4 spice
Canterbury
09.2024 - Current
  • Provided excellent customer service, resolving issues and answering queries promptly.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Monitored customer traffic flow within the store.
  • Assisted in training new employees on proper sales techniques.
  • Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Collaborated with team members to achieve sales targets and contribute to a positive work environment.

Morning Fill Assistant

Paknsave
Canterbury
08.2024 - Current

Resolved customer inquiries efficiently and ensured outstanding support.

Organized merchandise on display stands.

Processed incoming stock pallets.

Organized grocery items for display.

Casual Kitchen Hand

Golden spoon catering
Canterbury
09.2024 - 04.2025
  • Helped in setting up and cleaning up before and after service, ensuring a ready-to-use kitchen.
  • Followed all health code guidelines when handling food items.
  • Assisted with special event catering and preparation, including setup and food service.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Participated in kitchen staff meetings to discuss performance improvements and kitchen strategies.

Intern Trainee

ALBIO BIOTECHNOLOGY RESEARCH LABS
Ernakulam
07.2022 - 02.2023
  • Carried out detailed water tests through physical, chemical and microbiological techniques according to SOPs.
  • Evaluated data sets to extract impactful results from research initiatives.
  • Resolved questions regarding the safety and health of water samples.
  • Facilitated interactive workshops to enhance student skills.

Education

Master of Science - Food Science

Lincoln University
Lincoln, New Zealand, NZ
07-2025

Bachelor of Science - Botany, Food Microbiology

MarThoma College
Kerala
05.2022

Skills

  • Food safety
  • Microbial analysis
  • Chemical testing
  • Regulatory compliance
  • Data analysis
  • Research methodologies
  • Customer service
  • Team collaboration
  • Multitasking
  • Excellent communication
  • Relationship building
  • Fast learner
  • Food safety practices
  • Laboratory techniques
  • Dishwashing
  • Kitchen sanitation

Certification

  • Training on Food and Water quality control techniques, one month
  • Hands-on training on Microbiology, Food and Water quality control techniques, Microtechnics, 2 weeks
  • Workshop on Chromatographic Techniques - HPLC & GC, 2 days

Languages

English
Professional

References

References available upon request.

Timeline

Casual Retail Sales Worker

s4 spice
09.2024 - Current

Casual Kitchen Hand

Golden spoon catering
09.2024 - 04.2025

Morning Fill Assistant

Paknsave
08.2024 - Current

Intern Trainee

ALBIO BIOTECHNOLOGY RESEARCH LABS
07.2022 - 02.2023

Master of Science - Food Science

Lincoln University

Bachelor of Science - Botany, Food Microbiology

MarThoma College
Paul Paily Kunnathu