Pavithra Wanniarachchi Kankanamge
26, Te Taou Crescent, Auckland CBD,Auckland
Summary
Dedicated and motivated individual with strong customer service skills, teamwork, and a positive attitude. Passionate about creating excellent customer experiences and contributing to a well-organized and efficient retail environment. Quick to learn, adaptable, and focused on achieving team goals while maintaining a friendly and professional demeanor.
Overview
9
9
years of professional experience
Work History
Volunteer Retail Assistant
New Zealand Red Cross
01.2025 - Current
- Greeting and assisting customers in a friendly and professional manner.
- Sorting, pricing, and displaying donated items.
- Maintaining an attractive and organized shop layout.
- Operating the cash register and handling cash or card transactions.
- Accepting and sorting donated goods.
- Checking items for quality and cleanliness.
- Keeping the shop clean and tidy.
- Ensuring safety and accessibility for customers and team members.
- Collaborating with other volunteers and staff to achieve store goals.
Development Officer
Ministry Of Education, Sri Lanka
01.2022 - 05.2024
- Performing duties related to the National Student Information System (NSIS) and Maintaining files
- Data Entering and verifying Applications through National Schools Teacher Transfer Online System
- Collecting and updating the information and data in government schools
- Coordinating and scheduling awareness and training programs.
- Activities related to preparation of educational data, statistical reports and to be provided to government institutions, various branches of the Ministry, NGOs and private institutions
- Departmental clerical support and other administrative duties related to the National Student Information System
- Collaborated with cross-functional teams to align fundraising efforts with organizational goals and objectives.
Graduate Trainee
Ministry Of Education, Sri Lanka
01.2021 - 01.2022
- Managing Education Secretary’s diary and schedule meetings and appointments
- Entering data, maintaining databases, and keeping records by filling the information systems in the ministry
- Scheduling appointments, maintaining an events calendar, and sending reminders
- Dealing with emails and phone calls
ICT Teacher
CAMPBELL INTERNATIONAL SCHOOL, SRI LANKA
09.2018 - 04.2020
- Instruct through lectures, discussions, and demonstrations in subjects such as IT, mathematics
- Preparing Grade tests and assignments to evaluate students' progress
- Use computers, audiovisual aids, and other equipment and materials to supplement presentations
- Performing administrative duties related to academic purposes
IT Trainee
CEYLON PETROLEUM CORPORATION, SRI LANKA
09.2015 - 07.2016
- Troubleshooting and maintenance of LAN & WAN
- IT support service and Help Desk support
- Generating documents, office requirements and main communication using the SAP system
- Evaluating Technical Evaluation documents
- Handling of user errors at CPC Head Office and Regional Offices
Education
Bachelor of Information Technology - Information Technology
University of Moratuwa
Sri Lanka01.2017
NVQ Level 03 - Computer Application Assistant
Vocational Training Authority
Sri Lanka2011
G.C.E Ordinary Level / Advanced Level - undefined
Viharamaha Devi Girls’ School
01.2009
Skills
- Customer service
- Teamwork
- Organizational skills
- Retail knowledge
- Physical stamina
- Cultural sensitivity
- Positive attitude
- Fast Learner
- Expertise in Microsoft Office
- PHP, HTML, CSS, Jquery
- Data Management Expertise
- Strong Organizational Abilities
- Timetable Organization
LANGUAGES
English
Sinhala
Hobbies and Interests
Reading, Cycling, Cooking
Timeline
Volunteer Retail Assistant
New Zealand Red Cross
01.2025 - Current
Development Officer
Ministry Of Education, Sri Lanka
01.2022 - 05.2024
Graduate Trainee
Ministry Of Education, Sri Lanka
01.2021 - 01.2022
ICT Teacher
CAMPBELL INTERNATIONAL SCHOOL, SRI LANKA
09.2018 - 04.2020
IT Trainee
CEYLON PETROLEUM CORPORATION, SRI LANKA
09.2015 - 07.2016
G.C.E Ordinary Level / Advanced Level - undefined
Viharamaha Devi Girls’ School
Bachelor of Information Technology - Information Technology
University of Moratuwa
NVQ Level 03 - Computer Application Assistant
Vocational Training Authority
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