HARPREET MAKKAD
Takanini,New Zealand
Summary
Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Overview
4
4
years of professional experience
Work History
Customer Service Representative (CSR)
Tira Beauty
01.2024 - 06.2024
Legal Data Analyst
Integreon
04.2022 - 07.2022
- Analyses the legal documents
- Vetting of documents
Legal Associate
AnZ LawZ Law Firm
Delhi, India
06.2021 - 10.2021
- Responsible for conducting research to develop Litigation strategies and preparation of legal documents inclusive of but not limited to notice(s), reply to legal notice(s), opinion(s), brief(s) etc
- Engaged in drafting and vetting of Writ Petition(s), Special Leave Petition(s), Consumer Complaint(s), Civil Suit(s), Petition(s), Written Statement(s), Replication(s) and Petition(s) pertaining to matters of Family Law
- Responsible for handling of client meetings
Legal Associate
Thukral Law Associates
New Delhi, India
02.2021 - 05.2021
- Legal Research and Drafting
- Handling of Client meetings
Legal Intern
AnZ LawZ Law Firm
Delhi, India
04.2020 - 05.2020
- Research on International Laws and CSR
- Preparation of a synopsis and Brief Notes
- Drafting of Petition and Written Statement
Education
BA.LL.B.(Hons.) -
Amity Law School, Amity University
Noida01.2020
B.COM -
School Of Open Learning (SOL), Delhi University
Delhi01.2017
Higher Senior Secondary -
Silver Line School Sec. School
01.2014
Senior Secondary -
Silver Line School
01.2011
Skills
- Oratory skills
- Effective multi-tasking
- Management task
- MS Word
- Excel
- Team player
- Scheduling
- Call center procedures
- Product and service solutions
- Diverse work environment
- Recordkeeping strengths
- Proofreading
- Multi-line telephone operations
- Customer consulting
- Building rapport
References
Available on Request
Extracurricular Activities
Participated in Amity Mock Parliament at Amity Law School, Noida Participated in Training Programme cum National Seminar on Human Rights in India: An Insight to the challenges Related to women Participated in 2nd National IP Essay Writing Competition
Personal Information
Work Permit: Spouse Work Visa (Partner is Permanent Resident, Not Required any Work visa Sponsor)
Additional Qualifications
- Certified Business Continuity Management Professional Training, BSI Training, 6 months
- Legal Aid Program, Participation
- Legal Drafting, Advocate-on-Record Vipul D. Sundriyal
Timeline
Customer Service Representative (CSR)
Tira Beauty
01.2024 - 06.2024
Legal Data Analyst
Integreon
04.2022 - 07.2022
Legal Associate
AnZ LawZ Law Firm
06.2021 - 10.2021
Legal Associate
Thukral Law Associates
02.2021 - 05.2021
Legal Intern
AnZ LawZ Law Firm
04.2020 - 05.2020
BA.LL.B.(Hons.) -
Amity Law School, Amity University
B.COM -
School Of Open Learning (SOL), Delhi University
Higher Senior Secondary -
Silver Line School Sec. School
Senior Secondary -
Silver Line School
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