Hi, I’m
Pawan Kumar
Tasman,NSN
Summary
Dedicated Office Assistant with over 5 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge basic computer and history achieving high data output. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Hardworking employee enthusiastic about learning new field inside. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
years of professional experience
7
years of post-secondary education
Work History
D-Mart Shopping CentreMandi, India, HP
Assisted Sales Representative
12.2018 - 08.2022
Job overview
- Completed administrative duties and reports.
- Delivered great customer service experience when talking to various group sizes.
- Increased sales and brand awareness of client's products.
- Served as liaison by developing deep relationships with retailer and store associates.
- Maintained product displays and product functionality.
- Used customer insights to develop innovative sales strategies to increase sales.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Raja BS Jain AssociatesChandigarh, India, Chandigarh
Office Associates
11.2013 - 08.2018
Job overview
· Interacted with customers by phone, email, or in-person to provide information.
· Utilized office management software to record and track.
· Coordinated and scheduled meetings and appointments.
· Kept up to date on case progress by frequently reviewing records and reporting updates to clients.
· Provided key administrative assistance to senior management.
Education
Himachal Pradesh Univercity HImachal Pradesh, University
Bachelor of Arts from Political Science
03.2006 - 03.2009
University Overview
- Completed professional development in [Subject]
Sikkim Manipal University Sikkim, India
MBA from International Business Management
09.2013 - 03.2017
NMITNelson, New Zealand
Master of Applied Management from Applied Management
07.2023 - Current
Skills
Organization and planning
Document control
Scheduling
35-45 WPM typing speedo
Staff Management
Problem solving strength
Interpersonal communication skills
Client Service
Strong work ethic with a commitment to providing exceptional customer service
Proven ability to work efficiently in a fast-paced and physically demanding environment
Excellent attention to detail to ensure products are accurately stocked and displayed
Flexibility to work night shifts and adapt to changing work schedules
Timeline
NMIT
Master of Applied Management from Applied Management
07.2023 - Current
Assisted Sales Representative
D-Mart Shopping Centre
12.2018 - 08.2022
Office Associates
Raja BS Jain Associates
11.2013 - 08.2018
Sikkim Manipal University
MBA from International Business Management
09.2013 - 03.2017
Himachal Pradesh Univercity
Bachelor of Arts from Political Science
03.2006 - 03.2009