Pawan Kumar

• Completed administrative duties and reports.
• Delivered great customer service experience when talking to various group sizes.
• Increased sales and brand awareness of client's products.
• Served as liaison by developing deep relationships with retailer and store associates.
• Maintained product displays and product functionality.
• Used customer insights to develop innovative sales strategies to increase sales.
• Solved customer challenges by offering relevant products and services.
• Helped customers locate products and checked store system for merchandise at other sites.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Engaged with customers to build rapport and loyalty.

· Interacted with customers by phone, email, or in-person to provide information.

· Utilized office management software to record and track.

· Coordinated and scheduled meetings and appointments.

· Kept up to date on case progress by frequently reviewing records and reporting updates to clients.

· Provided key administrative assistance to senior management.

• Completed professional development in [Subject]