Pawan Sharma
Christchurch
Summary
Sales professional with proven track record in driving revenue growth and fostering client relationships. Strong emphasis on team collaboration and adaptability to meet changing business needs. Skilled in strategic planning, market analysis, and customer engagement. Known for reliability, effective communication, and achieving results in competitive environments.
Results-oriented Territory Sales Manager with high energy levels and passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Expertise in reducing turnover and minimizing shrinkage.
Overview
7
7
years of professional experience
Work History
Territory Manager
Professional Sales Limited
02.2020 - Current
- Expanded client base through consistent networking, cold calling, and relationship building efforts.
- Streamlined sales processes to optimize efficiency and improve overall team productivity.
- Boosted customer satisfaction by providing personalized solutions to address their unique needs.
- Utilized a consultative selling approach tailored towards addressing individual client concerns while highlighting relevant product features and benefits.
- Implemented targeted account management plans focused on maximizing revenue from high-value customers.
- Trained new team members on best practices for field sales success, resulting in improved performance metrics across the board.
- Established long-term partnerships with distributors, increasing product availability across the territory.
- Increased sales revenue by developing and implementing effective sales strategies in assigned territory.
- Conducted market research to identify growth opportunities and potential risks within the territory.
- Developed strong rapport with key decision-makers in target accounts, influencing purchase decisions in favor of company products.
- Leveraged CRM tools effectively to track leads, manage pipelines, and generate accurate sales forecasts.
- Exceeded sales targets consistently by staying up-to-date on industry trends and competitor activities.
- Provided exceptional after-sales support, ensuring customer loyalty and repeat business.
- Analyzed and minimized costs to meet appropriate margin levels.
- Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
- Prepared sales presentations for clients showing success and credibility of products.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Supervisor of Operations
Quality Bakers
11.2018 - 01.2020
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
- Assisted in strategic planning efforts within the organization by providing valuable insights based on experience leading teams within similar industries.
Internship
Just Laptop- Gaming PC’S and Laptops
11.2019 - 12.2019
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Participated in workshops and presentations related to projects to gain knowledge.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Education
Diploma - IT Technical Support Level 5
AGI Education Limited
Auckland, NZ07.2019
Level 6 - System Administration
AGI Education Limited
Auckland, NZSkills
- Team collaboration and leadership
- Customer relationship management
- Multitasking and organization
- Goals and performance
- Sales expertise
- Lead prospecting
- Sales forecasting
- Sales training
- Business growth
- Relationship building
- Sales presentations
- Sales development
- Business development
- Strategic planning
- Product demonstrations
- Strategic business planning
- Territory management
- Issue resolution
- Business development and planning
- Territory expansion
- Sales leadership
- Time management
- Business management
- CRM software
- Brand promotion
- Order management
- Vendor management
- Product and service sales
- Operations
- Client acquisition
- Data interpretation
- Improvement planning
- Staff training
- Systems and software expertise
- Team building
- Direct sales
- Decision-making
- Brand-building strategies
Languages
English
Timeline
Territory Manager
Professional Sales Limited
02.2020 - Current
Internship
Just Laptop- Gaming PC’S and Laptops
11.2019 - 12.2019
Supervisor of Operations
Quality Bakers
11.2018 - 01.2020
Diploma - IT Technical Support Level 5
AGI Education Limited
Level 6 - System Administration
AGI Education Limited
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