Overview
Work History
Education
Skills
Timeline
Generic

Pawanpreet Sidhu

Auckland ,AUK

Overview

2026
2026
years of professional experience

Work History

Receptionist

Ironpoint Motel Limited
  • Greeted and directed guests, ensuring a welcoming atmosphere at reception.
  • Managed phone inquiries, providing accurate information about services and amenities.
  • Processed check-ins and check-outs efficiently, maintaining streamlined operations.
  • Assisted in managing reservations using hotel management software to enhance customer experience.
  • Coordinated with housekeeping to ensure room readiness and guest satisfaction.
  • Handled cash transactions and maintained accurate financial records for daily operations.
  • Resolved guest complaints promptly, enhancing overall service quality and reputation.
  • Maintained organized front desk area, contributing to operational efficiency and professionalism.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained confidentiality of information regarding clients and company.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Helped maintain office security by monitoring visitor access and issuing badges.
  • Strengthened vendor relationships through regular communication and timely coordination of services.
  • Boosted team morale and efficiency, coordinating staff meetings and distributing relevant information.
  • Contributed to team effectiveness by providing ad-hoc support to various departments during peak periods.
  • Supported company correspondence by drafting and distributing memos and emails.
  • Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
  • Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
  • Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
  • Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Improved workflow by introducing more efficient document handling and organization practices.
  • Enhanced visitor experience by providing detailed information and assistance as needed.
  • Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
  • Reduced waiting times for visitors by implementing more efficient check-in process.
  • Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Collected Type payments, processed transactions and updated relevant records.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Helped office staff prepare reports and presentations for internal or client-related use.

Housekeeping Supervisor

Ironpoint Motel Limited
Auckland, AUK
05.2024 - Current

Holding position of housekeeping supervisor at Irinpoint Motel Limited for past one and a half years.

Education

Dr Kitchlu Senior Secondary School

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Team work
  • Task assignment
  • Cleaning techniques
  • Staff scheduling
  • Training and mentoring
  • Health and safety compliance
  • Staff training and development
  • Cleaning bathrooms
  • Cleaning practices
  • Vacuuming and sweeping
  • Workload prioritization
  • Customer relationship management
  • Quality improvements
  • Sanitation standards
  • Chemical handling
  • Ordering cleaning supplies
  • Quality assurance controls
  • Supply inventory management
  • Folding clean laundry
  • Staff evaluations
  • Performance improvements
  • Performance evaluation
  • Quality assurance
  • Invoice processing
  • Expense tracking
  • Housekeeping
  • Team building
  • Staff motivation
  • Maintenance coordination
  • Vendor management
  • Laundry operations
  • Team performance management
  • Cost reduction strategies
  • Room inspection
  • Timekeeping
  • Safety protocols
  • Problem-solving
  • Team guidance and motivation
  • Employee training and development
  • Clear communication
  • Staff training
  • Creative thinking
  • Decision-making
  • Complaints handling
  • Customer relations
  • Employee work scheduling
  • Conflict resolution
  • Employee performance evaluation
  • Inventory replenishment
  • Inventory monitoring
  • Linens management
  • Quality assessment
  • Desktop computers
  • Stock inventory management

Timeline

Housekeeping Supervisor

Ironpoint Motel Limited
05.2024 - Current

Receptionist

Ironpoint Motel Limited

Dr Kitchlu Senior Secondary School
Pawanpreet Sidhu