Payton Peti Tupou Afualo
Summary
Dynamic Dispatcher with proven expertise at InZone Industry, adept at utilizing dispatch software to optimize delivery routes and enhance customer service. Recognized for exceptional decision-making and active listening skills, effectively managing high-stress situations and fostering strong relationships with drivers and clients. Committed to maintaining safety protocols and ensuring seamless logistics operations.
Overview
3
3
years of professional experience
Work History
Dispatcher
InZone Industry
06.2022 - Current
- Coordinated daily logistics operations.
- Utilized dispatch software for efficient delivery routing.
- Communicated with drivers for schedule updates.
- Handled routine data entry tasks to support team.
- Learned safety protocols for effective dispatching.
- Managed high-stress situations, ensuring timely assistance.
- Collaborated with dispatchers for seamless shift transitions.
- Resolved conflicts among customers and personnel to foster respect.
Education
Electrical Engineering
Punaoa Tech
Samoa01-2020
No Degree -
Leulumoega Fou College
Samoa02-2015
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Dispatch software
Timeline
Dispatcher
InZone Industry
06.2022 - Current
Electrical Engineering
Punaoa Tech
No Degree -
Leulumoega Fou College
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