Used equipment properly to avoid workplace hazards or injuries.
Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
Collaborated with team members to meet daily production quotas, promoting a positive work environment.
Carefully packaged finished products and prepared for shipment.
Housekeeping Room Attendant
Heartland Hotel Haast
10.2011 - 03.2020
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
Responded to requests from patrons for linens and toiletries.
Improved room availability efficiency with prompt and detailed cleaning, allowing for faster guest check-ins.
Education
Diploma - Tourism And Hospitality
National University of Samoa
Samoa
12.2010
Certificate - Tourism With A Strand in Visitor Experience Level
Service IQ
New Zealand
03.2019
Skills
Workplace cleanliness
Manufacturing
Packaging operations
General housekeeping
Supervisory skills
Good communication
Positive attitude
Teamwork and coordination
Teamwork and communication
Strong work ethic
Attention to detail
Punctual and reliable
Following instructions
Heavy lifting
Computer skills
Hobbies
Cleaning
Play sports
Exercise
Dancing and singing
References
Scott Bain
Talleys Timaru General Manager
P: +64 3 687 9500
E: scott.bain@talleys.co.nz
Timeline
Factory Worker
Talleys Timaru
01.2022 - 07.2025
Housekeeping Room Attendant
Heartland Hotel Haast
10.2011 - 03.2020
Diploma - Tourism And Hospitality
National University of Samoa
Certificate - Tourism With A Strand in Visitor Experience Level