Pelenaise Elia
Gore,STL
Summary
Compassionate Health Care Assistant with a proven track record at Auckland Hospital, excelling in patient-focused care and emotional support. Demonstrated expertise in vital signs monitoring and bedsore prevention, while fostering trust and communication with patients and families. Committed to enhancing patient comfort and safety through effective teamwork and adherence to hygiene protocols.
Professional with significant experience in healthcare support, prepared to contribute effectively to patient care services. Expertise in assisting with daily living activities, ensuring patient comfort, and maintaining medical records. Strong focus on team collaboration, adaptability to changing needs, and delivering reliable, high-quality care. Skilled in communication, empathy, and time management, essential for providing compassionate and efficient support.
Overview
7
7
years of professional experience
Work History
Health Care Assistant
Auckland Hospital
10.2021 - 04.2025
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
- Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
- Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
- Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
- Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
- Promoted healthy lifestyle choices among patients through education on nutrition, exercise, and medication management.
Warehouse Worker
EB Games
08.2018 - 01.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 25kg.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Reduced order processing time with accurate picking, packing, and shipping of products.
- Managed time effectively to prioritize tasks and ensure all responsibilities were completed within designated timeframes, contributing to overall team success.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Exceeded daily production targets consistently through dedication to efficient task completion while minimizing errors or delays in the process.
- Enhanced workplace safety by maintaining a clean and organized work environment, reducing accidents and injuries.
- Maintained strong communication with supervisors and coworkers to address any concerns or issues that arose, promoting a collaborative work atmosphere.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Coordinated with other departments such as Quality Control or Shipping and Receiving to ensure seamless workflow across all areas of the warehouse operation.
- Demonstrated adaptability to changing demands by willingly taking on additional responsibilities as needed during peak periods or staff shortages.
- Wrapped pallets in shrink wrap prior to loading.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Maintained a high level of customer satisfaction with timely order processing, addressing any issues promptly and professionally.
- Assisted with the training of new hires in proper warehouse procedures, ensuring their smooth transition into the workplace environment.
- Assisted in inventory audits to maintain accurate records and minimize discrepancies between physical stock levels and system data.
- Ensured quality control for outgoing shipments by conducting thorough inspections before packaging and loading onto delivery vehicles.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Made sure that products were produced on time and are of good quality.
- Assembled products according to changing daily work orders and specific customer needs.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
Cashier
Texas Chicken
07.2018 - 12.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Level 3 Healthcare - Healthcare
Ignite College
Wiri01-2020
Skills
- Time management
- Patient care
- Patient-focused care
- Supporting personal needs
- Empathy and compassionate care
- Preparing meals
- Calm under stress
- Bedsore prevention
- Emotional and social support
- Support services
- Home care aide (HCA)
References
Courtney Leigh
021716272
Charge Nurse
Ward 78
Auckland Hospital
General Surgery
Timeline
Health Care Assistant
Auckland Hospital
10.2021 - 04.2025
Warehouse Worker
EB Games
08.2018 - 01.2021
Cashier
Texas Chicken
07.2018 - 12.2018
Level 3 Healthcare - Healthcare
Ignite College
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