Pera Diane Taikato

• Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
• Reduced allergens and improved air quality by regularly dusting and vacuuming rooms, hallways, and common spaces.
• Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
• Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
• Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
• Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
• Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
• Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
• Consistently met deadlines despite fluctuating workloads due to seasonal changes in occupancy rates at the property.
• Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.
• Upheld a professional appearance through adherence to grooming standards and wearing designated uniforms during shifts.
• Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
• Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
• Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Dusted picture frames and wall hangings with cloth.
• Engaged with guests on room requirements and amenities to promote overall satisfaction.
• Verified cleanliness and organization of storage areas and carts.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Operated electronic backpack vacuums and floor sweepers.
• Changed bed linens and collected soiled linens for cleaning.
• Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Handled requests for extra linens, toiletries and other supplies.
• Restocked cleaning storage cabinets, carts and baskets for easy use.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
• Scrubbed floors with special cleaners and equipment to achieve deep clean.
• Collected trash and moved garbage cans from kitchen areas to pick-up stations.
• Washed and put away kitchen dishes, utensils and glassware.
• Returned emptied garbage receptacles to proper locations.
• Polished fixtures to achieve professional shine and appearance.
• Completed special housekeeping actions such as turning mattresses on set schedule.
• Rotated linens in storerooms and replenished when supplies ran low.
• Hang, cleaned and rehung draperies to maintain freshness.

Housekeeping

• Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
• Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
• Maintained accurate client records for effective treatment planning and progress tracking.
• Collaborated with other healthcare professionals to develop comprehensive treatment plans for clients.
• Promoted wellness by educating clients on self-care and stress management techniques.
• Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
• Addressed specific client concerns through targeted therapeutic massage interventions.
• Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
• Received consistent positive feedback from clients after implementing new stretching techniques into massage sessions.
• Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
• Strengthened relationships with clients through active engagement in their health goals outside of massage sessions via social media or email communications.
• Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.