- Offering a reliable and friendly presence, ready to learn and grow within a customer-focused team. Strong understanding of customer service principles and effective communication skills are necessary for success. Ready to use and develop interpersonal and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Front of House Team Member
Taylor and Hallz Limited (Columbus Coffee)
03.2024 - 06.2024
Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
Handled customer complaints professionally and efficiently, resulting in increased repeat business.
Reset tables between guests by restocking low items and wiping down surfaces.
Helped guests at tables when in need of assistance.
Supported overall team goals by assisting other staff members during peak hours as needed.
Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Kiwifruit Laborer
Eastland Bay Orchards
07.2022 - 01.2023
Assisted in irrigation efforts, ensuring adequate water supply for healthy plant growth and development.
Improved overall fruit quality by carefully harvesting ripe kiwifruit and leaving unripe ones on the vine.
Contributed to a safe working environment by following safety protocols while using tools, and equipment, and moving throughout the orchard.
Communicated with coworkers and management to report challenges.