Adept at fostering customer relationships and enhancing satisfaction, I leveraged mechanical knowledge and problem-solving capabilities at Kiwi Mobile Mechanics Ltd to streamline operations and boost efficiency. Collaborating effectively, I ensured high-quality vehicle maintenance, contributing to a significant increase in repeat business. My approach combines technical expertise with a commitment to exceptional service.
Hi, I’m
Peter GLYNN
Auckland
Summary
Overview
27
years of professional experience
1
Certification
Work History
Kiwi Mobile Mechanics Ltd
Owner/Operator Technician
07.2006 - Current
Job overview
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Interacted well with customers to build connections and nurture relationships.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Auto Centre Mobile
Mobile Mechanic
09.2004 - 07.2006
Job overview
- Reduced vehicle downtime for clients by performing accurate diagnostics and prompt repairs.
- Performed preventative maintenance tasks on fleet vehicles, decreasing breakdowns and extending service life.
- Maintained comprehensive records of all completed work orders, facilitating accurate invoicing and recordkeeping.
- Provided exceptional customer service, addressing inquiries and resolving concerns in a professional manner.
- Collaborated with team members to troubleshoot complex mechanical problems, improving overall efficiency.
Mcentee Hire
Plant Mechanic
05.2001 - 08.2004
Job overview
- Inspected and tested machinery and equipment to diagnose malfunctions.
- Ensured smooth operations by troubleshooting and repairing mechanical issues in a timely manner.
- Collaborated with fellow mechanics to resolve complex technical problems and increase overall productivity.
- Reduced downtime with proactive preventive maintenance and routine inspections.
Moller Yamaha
National Technical Assistant
03.1999 - 05.2001
Job overview
- Run the national warranty system in conjunction with Yamaha Marine Japan and the New Zealand dealership group.
- Carried out servicing and maintenance for the 1999/2000 Louis Vuitton and Americas cup regattas syndicates, police boats , umpire boats, Amex cup village boats.
- Liaise with boat building companies on rigging and fit ups of boats for the Americas cup 1999/2000.
- Assist in organising and running dealer training semminars.
- Assist in organising and running dealer conferences.
- Assist boat building companies to build and test tenders for super yachts under construction.
- Assist and work on the Yamaha Marine NZ stand at the New Zealand Boat Show.
- Assist and liaise with Yamaha Japan over technical issues experienced by dealers on products.
John Andrew Ford Glenfield
Workshop Foreman
08.1997 - 03.1999
Job overview
- Manage and organise job distribution to technicians.
- Organise outside contractors for outwork.
- Carry out road tests and liaise with customers to gain information and detail in order to diagnose issues to achieve a positive outcomes on their vehicles.
- Act as liaison between the work shop floor and the Service Manager.
Education
George Stephenson CollegeWatford UK
No Degree from Motor Vehicle Mechanics
06-1988
University Overview
- Vehicle Technician, West London Training, 4th of August 1986.
- City and Guilds Part One Certificate In Vehicle Craft Studies.
Engines/ Pass
Chassis Components / Credit
- City and Guilds Part 2 Certificate In Motor Vehicle Studies
General Vehicle Technology / Pass
Light Vehicles / Pass
- Education was carried out at Watford College
- Apprenticeship at Jewell Of Watford Ltd Ford Main Dealership.
Skills
- Customer Communication
- Mechanical Knowledge
- Safe Driving
- GPS and route planning
- Vehicle Maintenance
- Trailer maintenance
- Problem-solving capabilities
- Customer Relations
- Customer Service
- Relationship Building
- Teamwork and Collaboration
Certification
- City and Guilds Motor Vehicle Mechanics Craft Studies Parts one and two
- Apprenticeship indenture
Timeline
Owner/Operator Technician
Kiwi Mobile Mechanics Ltd
07.2006 - Current
Mobile Mechanic
Auto Centre Mobile
09.2004 - 07.2006
Plant Mechanic
Mcentee Hire
05.2001 - 08.2004
National Technical Assistant
Moller Yamaha
03.1999 - 05.2001
Workshop Foreman
John Andrew Ford Glenfield
08.1997 - 03.1999
- City and Guilds Motor Vehicle Mechanics Craft Studies Parts one and two
- Apprenticeship indenture
George Stephenson College
No Degree from Motor Vehicle Mechanics
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