Peter Wylie

• Manage Mount Maunganui branch of Thermoking.
• Management duties consisted of Organizing workload & communicating with customers . Allocating work to technicians. Pricing & estimating repairs. Ordering & allocating parts to jobs or stock. Invoicing retail customer jobs. Complying with Thermoking procedures.
• Supervised and mentored 2 team members and facilitated daily service operations to drive business growth.
• Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase.
• Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.
• Responded to customer telephone calls, emails and in-person requests for assistance.
• Maintained awareness of vehicle market trends to assess customer demands and budgets.
• Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
• Used specialized tools to detect leaks in gas and refrigerant systems.
• Attended safety meetings and implemented policies with junior team members.
• Maintained cleanliness, safety and efficiency of garage.
• Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.

• Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
• Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
• Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
• Directed business operations for 3-employee company doing approximately $677,000.00 in yearly revenue.
• Engaged with clients regularly through phone and e-mail correspondence to present newest offerings, respond to questions and organize repairs.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
• Assessed income and expenses and adapted plans to improve profit levels.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Trained and developed 6 team members throughout 17-year business history.
• Maintained updated knowledge of regulatory changes to adjust business operations accordingly.

• Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
• Completed customer orders and warranty services according to manufacturer specifications.
• Communicated issues to supervisor and helped develop solutions.
• Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
• Diagnosed malfunctions and developed effective resolutions with minimal oversight.
• Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
• Worked on BMW, Audi and European vehicles to repair engines, transmissions and electrical systems.
• Maintained cleanliness, safety and efficiency of garage.
• Performed safety and emissions inspections.

Wheel alignment technician

Sales import & export meat products

Over seeing day to day operations of fishing trawlers .

Organizing discharge of fish cargo into coldstores.

Carry out compliance checks & wof on new imports.

Carry out general automotive servicing & repairs.

General automotive servicing & repairs

General servicing ,repairs & breakdown service.

Repairing ,refurbishing photocopy ,machines.

Restoration of world war 2 american troop carriers.

Willy jeep, chevrolet 6 wheeler trucks etc.

Fitter welder

Apperentiship with company.

Stayed on as qualified technician until leaving for OE.