Summary
Overview
Work History
Skills
Hobbies
Timeline
Generic

Phil Hannon

McLaren Park,AUK

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

38
38
years of professional experience

Work History

Customs Auditor

CH Robinson
11.2018 - 02.2024
  • Audit and verify correctness of clients products in company data base in regards to classification, Free trade agreement and concession use
  • Check accuracy of Brokers classifications based on weekly reports
  • Mentored Brokers, sharing knowledge and best practices to foster their professional growth within the team.
  • Assisted clients and staff in understanding Customs Legislation and regulations by providing clear explanations and guidance.
  • Applying for Concessions and rulings on behalf of clients
  • Assist with Customs clearances and adjustments when required

Customs Broker

DB Schenker Logistics
01.2014 - 01.2016
  • Prepare and Lodge Customs Entries with NZ Customs Service for a variety of clients and Products
  • Provide Advise and interpretation of Customs regulations and Legislation for staff and Management
  • Liaise with clients in regards to Customs entry issues and classification and concession use

Customs Broker

Jacanna Customs And Freight
01.2012 - 01.2014
  • Prepare and Lodge Customs Entries with NZ Customs Service for a variety of clients and Products
  • Provide Advise and interpretation of Customs regulations and Legislation for staff and Management
  • Liaise with clients in regards to Customs entry issues and classification and concession use

Trade Assurance Officer-Customs Officer

New Zealand Customs Service
01.2001 - 01.2011
  • Prepared and submitted detailed Audit reports regarding Importers meeting their import requirements
  • Visited importers to conduct audits of both imports and Customs controlled areas such as bond stores
  • made adjustments to entries based on Broker requests
  • involved in staff training of new staff
  • subject matter expert on Audit report writing

Tax Payer Services Officer

New Zealand Inland Revenue Department
01.1986 - 08.2000
  • Answer Taxpayer enquires on both phone and public counter enquires regarding Income tax, Family support and GST
  • Act as team leader in case of aggressive or abusive members of the public
  • involved in staff training
  • respond to Complex tax issues in the technical unit
  • Give presentations on tax requirements to students at both high schools and universities
  • assist with short term projects at head office level


Skills

    • Report Preparation
    • Clear Communication
    • Data Collection
    • Investigation Management
    • Income tax, GST and Customs legislation understanding
    • Team Collaboration
    • Employee Training
    • Auditing
      • Microsoft Office
      • Conflict Negotiation and Resolution
      • Call centre experience
      • Complaint Handling
      • Account updating
      • Spreadsheets
      • Regulatory Compliance

Hobbies

Collect and repair Pinball Machines, Jukeboxes and other coin operated Amusement machines. Run own repair business for such devises for over 40 years

Timeline

Customs Auditor

CH Robinson
11.2018 - 02.2024

Customs Broker

DB Schenker Logistics
01.2014 - 01.2016

Customs Broker

Jacanna Customs And Freight
01.2012 - 01.2014

Trade Assurance Officer-Customs Officer

New Zealand Customs Service
01.2001 - 01.2011

Tax Payer Services Officer

New Zealand Inland Revenue Department
01.1986 - 08.2000

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Phil Hannon