Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines. I pursue opportunities to support team members and proactively address issues.
Overview
9
9
years of professional experience
Work History
Pick Packer
EB Games Warehouse
10.2023 - 12.2023
Collaborated with team members to achieve daily goals and meet company objectives.
Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
Inspected items to identify discrepancies and damages and reported to supervisor.
Completed daily orders with expert picking and packing of shipments.
Knowledge of using RF scanners, Pallet jacks and Wav machines.
PBT ticketing
Barista and Hall Staff
Janus Eatery
07.2021 - 02.2022
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Helped management keep adequate supply on hand by notifying of shortages.
Hall Staff and Cashier
PhoPho Vietnamese restaurant
07.2018 - 11.2018
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Worked flexible schedule and extra shifts to meet business needs.
Answered questions about store policies and addressed customer concerns.
Worked closely with shift manager to solve problems and handle customer concerns.
Kitchen assistant and Hall
Sarangbang Korean restaurant
03.2016 - 04.2017
Cleaned and organized kitchen stations to promote team efficiency.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Maintained swift pace of work to meet business demands for cleaning and supplies storage.
Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
Teaching Assistant
Kumon Education centre
04.2015 - 10.2015
Teaching/helping primary ~ college students with mathematics and English.
Helped with grading assignments and tests, providing constructive feedback to students based on results.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Maintained safety and security by overseeing students in recess environments.
Supported classroom maintenance and upkeep, organizing books and materials.
Education
Bachelor of Design - Spatial Design
Auckland University of Technology
Auckland, NZ
12.2022
Skills
Problem solving
Adaptive and Creative
Bilingual (Korean & English)
Adaptability and flexibility
Excellent communication
Team collaboration
Languages
Korean
Native or Bilingual
English
Native or Bilingual
Timeline
Pick Packer
EB Games Warehouse
10.2023 - 12.2023
Barista and Hall Staff
Janus Eatery
07.2021 - 02.2022
Hall Staff and Cashier
PhoPho Vietnamese restaurant
07.2018 - 11.2018
Kitchen assistant and Hall
Sarangbang Korean restaurant
03.2016 - 04.2017
Teaching Assistant
Kumon Education centre
04.2015 - 10.2015
Bachelor of Design - Spatial Design
Auckland University of Technology
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