Summary
Work History
Education
Skills
Timeline
Philippa Middleton

Philippa Middleton

Auckland,AUK

Summary

Seasoned Entrepreneur with a solid background in business management, operational planning, and revenue generation. A hardworking, dedicated, and resourceful leader with 24 + years of experience. Ready to leverage the experience and drive, to pursue new professional challenges.

An optimistic people-oriented quick thinking individual who prides herself on her resourcefulness and motivation with a great sense of humor.

Work History

Entrepreneur

Business Owner Of 4 Successful Buinesses's
Wellington, New Zealand
10.1999 - 12.2022
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Launched new product lines successfully through comprehensive planning, strategy and research.
  • Mapped income generating strategies to grow revenue.
  • Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
  • Negotiated supplier contracts to secure competitive pricing for materials and services.
  • Brought in consistent revenue with sharp marketing tactics, promoting business expansion and diversification of offerings.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Interacted well with customers to build connections and nurture relationships.

Head of Sales

The Radio Next Work 91 ZM
01.1996 - 01.1999
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.

Key Account Manager

Schwarzkopf & Henkel
01.1991 - 01.1996
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Built and maintained strong client relationships to drive business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Education

High School Diploma -

Hutt Valley High School, Lower Hutt, NZ

GED -

Open Polytechnic of New Zealand, Lower Hutt, NZ
  • Professional Development Studies: many certificates covering all areas of business development and leadership, 1999-2022

Skills

  • Great Leader
  • Issue Resolution expert and problem solver
  • Great Communicator and Public Speaker
  • Strong Focus on People and Culture
  • Adaptable and Flexible
  • Expert in Employee Performance Management
  • Business Development and Planning
  • Business Strategies With Advanced Business Acumen
  • Kind With A Great Sense Of Humor

Timeline

Entrepreneur - Business Owner Of 4 Successful Buinesses's
10.1999 - 12.2022
Head of Sales - The Radio Next Work 91 ZM
01.1996 - 01.1999
Key Account Manager - Schwarzkopf & Henkel
01.1991 - 01.1996
Hutt Valley High School - High School Diploma,
Open Polytechnic of New Zealand - GED,

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Philippa Middleton