Phillipa Wilson
Karamea,Karamea
Summary
Dynamic professional with a strong background in hospitality and military service. Proven ability in team collaboration and customer service, and the ability to work in a high-stress environment. Accomplished in problem-solving and training, emergency response, firefighting, and first aid, ensuring high standards in food service and operational compliance.
Overview
23
23
years of professional experience
Work History
Cleaner
Karamea Village Hotel
, Karamea
01.2025 - Current
- Full cleaning service of motel accommodation units.
- Report maintenance issues to the manager for action.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Work independently and to a high standard.
Petty Officer
Royal New Zealand Navy
Devonport, Auckland
05.2002 - 06.2023
- Managed food and beverage service within Defence Force environment to ensure quality standards.
Obtained bar manager's license to maintain compliance with industry regulations.
Coordinated formal functions in New Zealand and international ports to strengthen diplomatic ties. - Provided instruction to Navy and Army staff on food and beverage service levels. Conducted training sessions at the Defence Catering School, and assessed trainee performance to ensure proficiency in food service standards.
- Trained in firefighting and medical response, tailored for combat environments.
- Executed recruitment processes for the NZDF. Conducted interviews and facilitated community engagement to attract qualified personnel. Administered psychometric testing to evaluate candidate suitability for various roles. Managed fitness testing protocols to ensure compliance with NZDF standards.
Education
Diploma in Food & Beverage Sevice
London City & Guilds
09-2006
Certificate in Food & Beverage Service
London City & Guilds
11-2002
Certificate in Food & Beverage Service
Otago Polytechnic
Dunedin11-2001
Karamea Area School
Karamea12-2000
Skills
- Team collaboration
- Communication skills
- First Aid/CPR
- Dependable and responsible
- Problem solving
- Customer service
Timeline
Cleaner
Karamea Village Hotel
01.2025 - Current
Petty Officer
Royal New Zealand Navy
05.2002 - 06.2023
Diploma in Food & Beverage Sevice
London City & Guilds
Certificate in Food & Beverage Service
London City & Guilds
Certificate in Food & Beverage Service
Otago Polytechnic
Karamea Area School
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