Phinix-Jenay Hurn
Sydney,Australia
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Personable Retail Assistant with many years of experience in retail sales and customer service roles. Well-versed in processing sales, working with customers, and organizing merchandise. Recognized for exceptional organizational and multitasking abilities.
Overview
2
2
years of professional experience
Work History
Retail Assistant Team Leader
Supercheap Auto
Silverdale, New Zealand
02.2024 - 12.2024
- Assisted customers with product selection and general enquiries, ensuring a positive shopping experience
- Operated POS systems and handled cash transactions with accuracy
- Replenished stock and maintained high store presentation standards
- Worked collaboratively to meet store performance and sales targets
- Provided knowledgeable service in a fast-paced retail environment.
Runner
Cafe Hanoi
, New Zealand
03.2023 - 06.2023
- Delivered food efficiently between kitchen and front of house teams
- Supported waitstaff to maintain smooth and timely service
- Maintained cleanliness and organisation in service areas
- Performed effectively under pressure during peak service periods
Crew Member
McDonald's
Whangārei, New Zealand
07.2022 - 11.2022
- Provided friendly, efficient customer service in a high volume environment
- Prepared food according to company standards and procedures
- Operated tills and handled customer transactions
- Maintained hygiene, safety and cleanliness standards
- Worked collaboratively in a fast-paced, team oriented setting
Education
Diploma - Animal Welfare and Dog Psychology
Career Academy
Skills
- Sales & Persuasion
- Customer Service Excellence
- Communication & Rapport Building
- Teamwork & Collaboration
- Cash Handling & POS Systems
- Time Management
- Problem Solving
- Resilience & Target-Driven Performance
- Animal Welfare Knowledge
- Customer service
- Cash handling
- Food safety standards
- Point-of-sale operation
- Time management
- Conflict resolution
- Detail orientation
- Effective communication
- Fast-paced adaptability
Timeline
Retail Assistant Team Leader
Supercheap Auto
02.2024 - 12.2024
Runner
Cafe Hanoi
03.2023 - 06.2023
Crew Member
McDonald's
07.2022 - 11.2022
Diploma - Animal Welfare and Dog Psychology
Career Academy