Summary
Education
Skills
Diving Certifications
Diving Instruction Experience
Hospitality And Customer Service Experience
Volunteer Experience
Hobbies and Interests
References
Timeline
Generic

Phoebe Mussa

Dunedin,New Zealand

Summary

I am a qualified Divemaster and Emergency First Response Instructor, currently completing my Scuba Instructor training with Dive Otago. I hold a Bachelor of Science (Botany and Zoology) from the University of Otago, and I have a strong academic focus on marine plants and New Zealand’s coastal ecosystems. With professional experience in customer-facing roles and volunteer contributions to dive training, I bring strong communication, leadership, and organizational skills to the diving industry. I thrive in dynamic environments, and am eager to deliver high-quality scuba training experiences while promoting marine conservation and awareness.

Education

Scuba Instructor Training -

Dive Otago
Dunedin
02-2025

Bachelor of Science - Botany, Zoology

University of Otago
Dunedin
01.2024

Skills

  • Certified Divemaster and EFR instructor
  • Teaching assistance
  • Marine plant knowledge
  • New Zealand marine ecosystems expertise
  • Customer service and hospitality
  • Team leadership
  • Effective communication
  • Problem-solving skills
  • Microsoft Office proficiency
  • R Studio proficiency
  • Basic GIS knowledge
  • Barista skills

Diving Certifications

  • PADI Open Water Diver
  • PADI Advanced Open Water Diver
  • PADI Rescue Diver
  • PADI Divemaster
  • PADI Emergency First Response Instructor (EFRI)
  • Currently completing PADI Scuba Instructor (Dive Otago)

Diving Instruction Experience

Volunteer dive assistant, Dive Otago, 2025, assisted instructors with PADI ReActivate courses and Discover Scuba Diver programs, planned involvement later this year in, Open Water Diver, Advanced Open Water Diver, and Rescue Diver courses, building additional instructional and leadership experience

Hospitality And Customer Service Experience

  • Front of House Member, Dispensary Cafe, Dunedin, Otago, 2023 - present, delivered high-quality customer service, and operated coffee machines and tills
  • Senior waitress, Deliciosa Restaurant, Havelock North, Hawke's Bay, 2022-2023 (summer period), supervised small teams, and managed service sections during peak periods
  • Front of house member, Bellatino’s Food Lovers Market, Havelock North, Hawke's Bay, 2021-2024 (summer period), provided excellent customer service and supported daily operations
  • Junior waitress, the Farm at Cape Kidnappers, Hawke’s Bay, 2018, assisted senior staff in delivering luxury guest experiences

Volunteer Experience

  • Dive Otago, 2025, assisted teaching Discover Scuba Diver and ReActivate courses, supporting upcoming Open Water, Advanced, and Rescue Diver courses
  • Sea Lion Trust, Dunedin, Otago, 2024, assisted with monitoring juvenile sea lions
  • Cape Kidnappers Bird Sanctuary, 2015, supported native bird conservation projects
  • University of Otago class representative, 2023, represented students and enhanced course feedback systems

Hobbies and Interests

  • Diving
  • Snorkelling & Marine Plant Ecology
  • New Zealand Coastal Marine Life & Conservation
  • Outdoor Adventure & Travel
  • Netball
  • Arts and Crafts

References

Jo Verberne

Manager/owner of Dispensary Cafe

+64 027 200 6108

Central Dunedin, Dunedin

Larni Wedd

Manager or owner of Bellatino's Food Lover Market

Havelock North, Hawkes Bay

larni@bellatinos.com

Emma Young

Dive Otago

03 4664370
South Dunedin, Dunedin

Timeline

Scuba Instructor Training -

Dive Otago

Bachelor of Science - Botany, Zoology

University of Otago
Phoebe Mussa