Phoebe Taylor
Woolston,Christchurch
Summary
Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
8
8
years of professional experience
Work History
Office Manager
Taylor & Sons Drainage
Wainoni, Christchurch
05.2020 - Current
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Organized company events including holiday parties, team building activities .
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Provided training to new hires on office policies and procedures.
- Assisted in developing budgets for departmental expenses.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Processed payroll accurately ensuring all employees were paid on time.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Maintained confidential records relating to personnel matters.
- Maintained filing system for records, correspondence and other documents.
- Generated quotes for prospective customers using online quoting systems or manual calculations.
- Managed invoicing of customers via PayPal or other payment processing services.
Accountant Assistant
Piki Films & Head South Cohort Ltd
Riccarton, Christchurch
07.2022 - 12.2022
- Processed invoices and reconciled accounts payable transactions.
- Provided support to the Accounting Manager as needed.
- Performed clerical duties such as data entry into computer systems, scanning documents, filing paperwork.
- Administered payroll functions for all employees, ensuring accuracy of data entry into payroll system.
Retail Assistant
Kmart NZ
Papanui, Chrictchurch
05.2016 - 05.2020
- Assisted customers with product selection, answered queries and provided advice.
- Utilized problem solving techniques when faced with challenging situations.
- Operated cash registers efficiently during peak hours of business.
- Assisted in setting up promotional displays, signage and window displays.
- Greeted customers upon entry to the store and provided a positive shopping experience.
- Restocked shelves with new merchandise when required.
- Provided excellent customer service by attending to customer needs in a timely manner.
- Answered phones promptly and directed calls appropriately.
- Followed company policies regarding returns, exchanges, refunds and other transactions.
Education
Level 4 Certificate - Make-Up Artistry
Yoobee Colleges
Christchurch, NZ12-2019
High School Diploma -
Avonside Girls' High School
Christchurch, NZSkills
- Billing
- Data Entry
- Expense Reporting
- Office Management
- Administrative Support
- Payroll and budgeting
- Account Reconciliation
- Report Preparation
- Scheduling Coordination
- Organizational Skills
- Meeting planning
- Event Coordination
- Human Resources
- Credit and collections
- Customer Service
References
References available upon request.
Timeline
Accountant Assistant
Piki Films & Head South Cohort Ltd
07.2022 - 12.2022
Office Manager
Taylor & Sons Drainage
05.2020 - Current
Retail Assistant
Kmart NZ
05.2016 - 05.2020
Level 4 Certificate - Make-Up Artistry
Yoobee Colleges
High School Diploma -
Avonside Girls' High School
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