Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Phoenix Lloyd

Stanmore Bay,Auckland

Summary

Dedicated to delivering exceptional customer service and support, with a strong background in front office operations. Demonstrated organisational skills and multitasking abilities contribute to improved administrative efficiency. Maintained professionalism under pressure, resulting in enhanced customer service experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales and Marketing Administrator

Harcourts Cooper and Co
Orewa, Auckland
10.2024 - Current
  • Supported sales staff by responding to customer inquiries and preparing detailed reports.
  • Created promotional materials including brochures, flyers, and digital content.
  • Maintained strong relationships with clients and vendors to enhance collaboration.
  • Performed administrative duties such as filing, data entry, and document organization.
  • Developed effective sales presentations and communication materials for management team.
  • Delivered exceptional customer service while assisting both internal and external customers.
  • Managed office supplies inventory by monitoring stock levels and placing orders.
  • Greeted visitors and provided assistance to ensure a positive experience.

Property Manager

Ray White
Browns Bay, 0630
05.2022 - 10.2024
  • Assessed rental applications and conducted background checks to approve or deny tenants based on criteria.
  • Organised regular meetings between owners and tenants to address issues or concerns.
  • Maintained accurate financial records, including rent collections and security deposits.
  • Resolved tenant complaints promptly while ensuring satisfaction.
  • Established policies for tenant relations and enforcement of property regulations.
  • Conducted periodic property inspections for compliance with safety standards and tenant requirements.
  • Managed maintenance requests from tenants efficiently to uphold service quality.

Education

Whangaparaoa College
Whangaparaoa, NZ

Skills

  • Client relationship management
  • Data entry
  • Customer service
  • Communication skills
  • Time management
  • Conflict resolution
  • Problem solving

Certification

  • Level 4 REINZ Property Management Certificate

References

References available upon request.

Timeline

Sales and Marketing Administrator

Harcourts Cooper and Co
10.2024 - Current

Property Manager

Ray White
05.2022 - 10.2024

Whangaparaoa College

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Phoenix Lloyd