Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
Generic
PHOENIX SNOWDEN

PHOENIX SNOWDEN

Auckland

Summary

I've been working in hospitality for a while, mainly in guest services and food prep. I've done charter work around Auckland, which has taught me a lot about managing guest expectations and providing top-notch service. I'm hardworking, reliable, and always eager to leam new things to improve my skills. I'm passionate about creating memorable experiences for guests and constantly looking for ways to go above and beyond in my role.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Services / Stew / Deckhand

Charter Events & touring
11.2024 - 12.2024
  • As an Onboard Stewardess/Deckhand, I assisted guests with their needs, drove the tender to transport them, and played an active role in entertaining them

Stewardess

Shipyard Refit
04.2024 - 08.2024
  • Stewardess shipyard work on a yacht
  • Assisted with the refit process, maintained high standards of cleanliness, and supported senior crew members

Security Supervisor

Red badge Security
04.2023 - 02.2024
  • Ensured the safety and well-being of individuals by effectively carrying out assigned responsibilities with patience and professionalism

Waitress

Corner Burger
07.2023 - 12.2023
  • Provided exceptional customer service by ensuring all food and drink orders were correct and delivered promptly

Waitress FoH

Tok Tok
01.2023 - 06.2023
  • Managed various responsibilities such as table orders, guest assistance, and maintaining a welcoming atmosphere

Education

NCEA level 3 -

Epsom Girls Grammar

Superyacht Crew Level 3 Certificate -

Manukau Institute of Technology

Skills

  • Time Management
  • Organised
  • Exceptional attention to detail
  • Team player
  • Strong communication
  • First aid training
  • Physical fitness and stamina

Hobbies and Interests

  • Being On The Water
  • Snorkelling/Kayaking
  • Hiking
  • Exercise
  • Arts And Crafts

Certification

• IAMI-GUEST Approved Yacht Interior

Course (Yacht Interior Introduction,

  • MIT Food Safety Certificate
  • MIT Certificate in Barista Skills
  • Basic Food Service, Basic Housekeeping, Introduction to Wine, Bartending and

• Modules in floristry, rope work and care,

Mixology.

sail care and repair.

MIT Liquor and Social Responsibilities (MRROC)

Certificate

Timeline

Services / Stew / Deckhand

Charter Events & touring
11.2024 - 12.2024

Stewardess

Shipyard Refit
04.2024 - 08.2024

Waitress

Corner Burger
07.2023 - 12.2023

Security Supervisor

Red badge Security
04.2023 - 02.2024

Waitress FoH

Tok Tok
01.2023 - 06.2023

NCEA level 3 -

Epsom Girls Grammar

Superyacht Crew Level 3 Certificate -

Manukau Institute of Technology

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PHOENIX SNOWDEN