Phu Tran
Wellington,Wellington
Summary
Detail-oriented business analyst with expertise in requirement gathering, data analysis, and visualization. Proven ability to quickly assimilate new information and apply it effectively to drive organizational goals. Committed to continuous learning and contributing to team success through innovative solutions.
Overview
2
2
years of professional experience
Work History
Restaurant Shift Manager
McDonald's Bunny Street
Wellington Central, Wellington
11.2024 - Current
- Organized daily activities, delegated duties to employees, handled employee concerns or issues, and addressed disciplinary matters when necessary.
- Resolved customer complaints quickly and professionally to maintain high levels of satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Crew Member/Certified Crew Trainer
McDonald's Bunny Street
Wellington Central, Wellington
04.2023 - 11.2024
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Provided ongoing mentorship to crew members, enhancing team performance.
Education
Bachelor of Commerce in Information System
Victoria University of Wellington
Wellington, NZ11-2024
Skills
- Requirement gathering
- Process modeling: LucidChart
- Data analysis and visualization: SQL, Python, and Excel
- Effective communication
- Adaptability and flexibility
- Detail-oriented
- Professionalism
- Critical thinking
Timeline
Restaurant Shift Manager
McDonald's Bunny Street
11.2024 - Current
Crew Member/Certified Crew Trainer
McDonald's Bunny Street
04.2023 - 11.2024
Bachelor of Commerce in Information System
Victoria University of Wellington
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