Phurpa Tshering
desk officer
Auckland,mangere
Summary
Seeking a challenging position in an institution as an incentive to learn and work hard in the applicable position to achieve success and acquire the variety of experience while moving ahead with work and dedicate maximum to the profession with commitment and devotion, in order to prove worth. PROFILE Possess demonstrative ability to work effectively and warmly with other staffs. Strong oral communication skills, including ability to listen and interact with diverse group of people. Energetic and capable of working with minimal support and a good deal of independence. Good in maintaining excellent relationship with co-workers and public.
Overview
23
23
years of professional experience
Work History
Desk Officer, Marketing officer
Bank of Bhutan
10.1997 - 04.2012
- Sergyel education consultancy and placement firm.
Officer
Bank of Bhutan
01.2016 - 01.2017
- Led high-performing job in field for growth of Organization by means of good spirit team leading
- Ensures that team members get data required, in right format on time
- Analyzing requirements from management and notify team members
Bank officer: Team Lead
- Reporting all company related issues to Board of Directors
- Updating all process related reports and managing admin section Branch
- Follow- up with relative to all admin issues
- Providing feedback on quality issues found during observation
- Verification of reports, minutes and other documents of meetings conducted within branch.
Property and Rental Car Manager
MartinHautus Institute of Learning Samoa
05.2019 - 07.2020
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
Property and Rental Car Manager
- Develop system to ensure smooth booking and enjoyable experience of customer
- Ensure property kept at reasonable level of cleanliness
- Maintain Cars to ensure safety for users
- Identify areas that require repairs or maintenance
- Repair and maintenance work is done in timely manner to ensure safety of all concerned at property
- Provide owners with full report of work done
- EXPERIENCES
- Customer relations
- Staff management
- Car maintenance
- Job Profile as a Staff management,Customer Relations & Car Maintenance
- Maintain good customer service and relationship
- Supervise staff for optimum safety and performance
- Conduct stock inventory of the business to maintain appropriate level at all times
- Maintain property to ensure safety of workers and residents
- Maintain cars to ensure safety of users and others
Education
Some College (No Degree) - General Studies
Zhemgang Higher Secondary School With Delhi
BhutanSome College (No Degree) -
Nima High School
BhutanSome College (No Degree) -
University of North Bengal
West Bengal,IndiaSome College (No Degree) - Tourism Management
Martin Hautus Institute of Learning Samoa
SamoaSkills
- Excellent communication skill with fluency in spoken and written English
- Excellent command and understanding
- Strong knowledge of cash handling and Management
- Ability to handle and maintain profit and loss account
- Customer care trained from Salt Lake, Kolkata, India
Accomplishments
- Awarded the best trainee teacher award for excellent teaching and class control for the year 1996-1997
- Certificate of Customer Care Training initiated by State Bank of India
- Basic IT completion certificate
- Diploma (level 5) completion certificate from MHIL Samoa.
Timeline
Property and Rental Car Manager
MartinHautus Institute of Learning Samoa
05.2019 - 07.2020
Officer
Bank of Bhutan
01.2016 - 01.2017
Desk Officer, Marketing officer
Bank of Bhutan
10.1997 - 04.2012
Bank officer: Team Lead
Property and Rental Car Manager
Some College (No Degree) - General Studies
Zhemgang Higher Secondary School With Delhi
Some College (No Degree) -
Nima High School
Some College (No Degree) -
University of North Bengal
Some College (No Degree) - Tourism Management
Martin Hautus Institute of Learning Samoa
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