PHYLLIS DIAMOND
Morrinsville,WKO
Summary
I am a sociable individual with great communication skills giving me the ability to work and be around others. I am also a fast learner giving me the ability to adapt quickly to a variety of different environments. I am a very honest and reliable person who loves being around family in my spare time. I am also capable of working independently on my own as well as being able to work in a team, holding problem solving skills as well.
Overview
6
6
years of post-secondary education
8
8
years of professional experience
Work History
Container Sorter Kmart DC
Young guns container crew
Ruakura, Hamilton
02.2024 - 02.2026
- Sorted stock for decanting from containers to optimize workspace management.
- Inspected incoming and outgoing stock from Decanting for quality and compliance.
- Operated sorting machinery to streamline container handling processes.
- Scanned, picked, and packed pallets to ensure accurate order fulfillment.
- Sorted and decanted boxes at a fast pace, handling weights ranging from 5kg to 30kg.
Call Center Team Lead/ Mobile vaccine crew
Ngamiro Vaccination centre
Ngaruawahia , Waikato
03.2021 - 02.2022
- Coordinated mass vaccination events across Waikato region to enhance community access to vaccines.
- Trained new staff on call handling procedures and customer service protocols.
- Managed data entry and appointment processing for clients at multiple mobile vaccination sites in Waikato region.
- Developed training materials for team members to improve onboarding and operational efficiency.
Night Cleaner at Tetra pak/COVID affected business
OCS
Frankton, Hamilton
08.2018 - 11.2020
- Ensured cleanliness of Offices, Kitchen and common areas, supporting a healthy environment.
- Maintained supply inventory and communicated shortages to management for timely replenishment.
- Operated cleaning equipment in compliance with safety protocols and guidelines, promoting workplace safety.
Education
Morrinsville College
Morrinsville , 01.1995 - 08.2000
Skills
- Pallet scanning
- Data entry
- Customer service
- Attention to detail
- Problem solving
- Time management
- Order picking
- Warehouse safety
- Workplace cleanliness
- Heavy lifting
- Sorting accuracy
- Deadline adherence
- Electric Pallet jack handling
- Communication skills
- Machinery operation
- Stock management
References
References available upon request.
Timeline
Container Sorter Kmart DC
Young guns container crew
02.2024 - 02.2026
Call Center Team Lead/ Mobile vaccine crew
Ngamiro Vaccination centre
03.2021 - 02.2022
Night Cleaner at Tetra pak/COVID affected business
OCS
08.2018 - 11.2020
Morrinsville College
01.1995 - 08.2000