Summary
Overview
Work History
Education
Skills
Languages
Certification
PART TIME
Timeline
Generic
PIN JU LIN

PIN JU LIN

Henderson,AUK

Summary

Dynamic and dedicated Pharmacist Assistant at KANG-CI, skilled in patient counseling and pharmaceutical calculations. Enhanced customer satisfaction through effective communication and problem-solving, while ensuring optimal medication safety. Contributed to team success by training new staff and maintaining efficient pharmacy operations, resulting in improved patient outcomes and streamlined processes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacist Assistant

KANG-CI
05.2019 - 04.2025
  • Answered customer phone calls to address questions and provide assistance with prescriptions.
  • Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
  • Improved patient outcomes by providing accurate medication and dosage information to the pharmacist.
  • Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
  • Enhanced customer satisfaction by answering questions and addressing concerns about medications in a timely manner.
  • Performed safety checks when dispensing medications to optimize patient safety.
  • Assisted with training new staff members, creating a more cohesive and knowledgeable team environment.
  • Received incoming supplies and stocked in correct locations.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Greeted customers at counter and provided excellent customer service.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Education

M.D. - Health Care Administration

I-SHOU UNIVERSITY
Kaohsiung,TW
06-2018

Skills

  • Problem-solving skills
  • Patient counseling
  • Prescription processing
  • Pharmaceutical calculations
  • Drug classification
  • Drug inventory control
  • Document filing
  • Supporting pharmacy operations
  • Sales techniques

Languages

English
Professional Working
Chinese (Mandarin)
Native or Bilingual

Certification

  • [Health Information Management (HIM)] License - [2017]
  • [National Taiwan University Hospital] Training - [2017 SUMMER]

PART TIME

I used to work at a travel agency, where I was responsible for handling customer service calls. I also worked at a beverage shop, taking on roles as a cashier and waitress.
I am confident in my ability to maintain a friendly and polite attitude when interacting with customers, and I strive to meet their needs with excellent service.

Timeline

Pharmacist Assistant

KANG-CI
05.2019 - 04.2025

M.D. - Health Care Administration

I-SHOU UNIVERSITY
PIN JU LIN