Pinky Kumawat

• Working on a ring fenced contract in Home & Community disability service and Residential support worker.
• Health and Safety representative for home and community west Auckland team.
• Positive behaviour support, First aid and Mapa training done along with many other training on MySkill.
• Completed Level 3 course on MySkill.
• Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
• Kept accurate records for client files and handled related paperwork.
• Kept detailed daily logs with care actions, patient behaviors and incidents.
• Checked medication schedules and patient needs to enforce medication administration standards team-wide.

• Professional psychological evaluation to identify and document the mental condition and for children with dyslexia, dyscalculia, ADHD, autism ad dysgraphia
• Assisted and helped them remedial training and academic
• Evaluated patients' goals, as well as mental and practical conditions, to develop individualized courses of treatment.
• Used therapeutic communication techniques to build rapport and guide discussion with patients.

• Mentored and guided employees to foster proper completion of assigned duties.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Set up and calibrated machinery to meet specific production requirements.
• Conducted training and mentored team members to promote productivity and commitment to friendly service.
• Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
• Participated in cross-functional team-building activities.
• Coordinated weekly meetings for internal and external groups.
• Initiated timely response to emails, voicemails and written correspondence.
• Implemented new working processes to deliver multiple improvements.

• Delivered excellent customer service, resulting in consistent customer satisfaction rating.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
• Communicated with vendors regarding backorder availability, future inventory and special orders.
• Investigated and resolved accounting, service and delivery concerns.
• Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
• Exhibited high energy and professionalism when dealing with clients and staff.

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• Managed to complete the sales report, activities, and marketing for the food business "Francesco's Pizzeria,"
• Learned HR duties and helped them.
• Helped to form, market and start the new "mandala" café.
• Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
• Monitored and handled employee claims involving performance-based and harassment incidents.
• Motivated employees through special events, incentive programs and constructive feedback.

• Volunteer for social work.
• Volunteering at the Tata memorial hospital, helping physicians in the pediatric department in bone and soft tissue and compliance work.
• Volunteered for cancer nurses events at TATA hospital, arranging festivals for them to make them feel great, hosting them to discover and indulge in operations such as singing and walking.
• Helping pediatrics manage their studies and additional activities such as art and craft.
• Used Microsoft Word and other software tools to create documents and other communications.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.