Piper Jones
Havelock North,HKB
Summary
I am an outgoing person with strong attention to detail. I am a hard worker and I pick up on tasks quickly. I am always willing to learn and grow in my profession.
Overview
5
5
years of professional experience
Work History
Veterinary Receptionist
VetsOne Ltd.
03.2024 - Current
- Managed multi-line phone system and pleasantly greeted clients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Entered data from pet records and office visits into computer system.
- Maintained office and waiting room, keeping common areas clean and tidy.
Assistant Store Manager
Accent Group Ltd
11.2021 - 03.2024
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Created and maintained safe and secure work environments for employees.
- Trained new employees on proper protocols and customer service standards.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
House Keeping Team Leader
Managapapa Hotel
06.2019 - 11.2021
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Placed orders for housekeeping supplies and guest toiletries.
- Trained and mentored new staff on cleaning and safety protocols.
Education
High School Diploma -
Karamu High School
Hastings, HKB11.2020
Skills
- Organized
- Loss Prevention
- Stock Management
- Customer Service
- Attention to Detail
- Documentation
- Paperwork coordination
- Time Management
- Customer Service and Engagement
- Cleanliness Maintenance
- Relationship Building
Accomplishments
Diploma of Highland & National Dancing (DIP.HND)
References
Cera Utiera - Store Manager, Skechers Napier.
027 443 0148
Timeline
Veterinary Receptionist
VetsOne Ltd.
03.2024 - Current
Assistant Store Manager
Accent Group Ltd
11.2021 - 03.2024
House Keeping Team Leader
Managapapa Hotel
06.2019 - 11.2021
High School Diploma -
Karamu High School
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