Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Piripi Harrison

Papakura,AUK

Summary

Dynamic professional with extensive experience in yard operations and equipment maintenance at Easy Driver. Proven ability to enhance customer satisfaction through exceptional service and effective training in safety protocols. Recognized for innovative problem-solving and task prioritization, contributing to a positive work environment and operational efficiency.

Overview

32
32
years of professional experience

Work History

Yard Man

Easy driver
Manukau , Auckland
09.2015 - Current
  • Managed yard operations to ensure safe vehicle movements and loading activities.
  • Coordinated equipment maintenance to support efficient yard functionality.
  • Trained new staff on yard procedures and safety protocols effectively.
  • Inspected vehicles and equipment regularly to identify maintenance needs promptly.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked with cross-functional teams to achieve goals.
  • Recognized by management for providing exceptional customer service.

Cleaning Supervisor(Part Time)

Cleaco
Onehunga, Auckland
10.2014 - 05.2016
  • Supervised daily cleaning operations across various facilities.
  • Trained staff on proper cleaning techniques and safety protocols.
  • Resolved staff conflicts and maintained a positive work environment.
  • Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.
  • Conducted regular inspections of all areas to ensure that standards are met and maintained.
  • Scheduled routine deep cleans for specific areas within the facility according to established guidelines.
  • Investigated unusual odors or stains in order to determine the best course of action for removal or remediation.

Supervisor

Skyway Airport Parking / Secure parking
Airport, Auckland
03.2001 - 04.2013
  • Supervised daily operations of parking facilities at the airport.
  • Trained new staff on safety protocols and customer service standards.
  • Managed scheduling and shift assignments for team members effectively.
  • Addressed customer inquiries and resolved issues promptly and professionally.
  • Coordinated maintenance and upkeep of parking equipment and facilities.
  • Monitored parking lot occupancy levels to optimize space usage efficiently.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Complied with company policies, objectives and communication goals.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Trained new employees on company policies and procedures.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Managed team of XX employees, ensuring high productivity and quality standards were met.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.

Night Auditor

Oakwood Manor group
Mangere, Auckland
06.1993 - 04.1999
  • Managed nightly financial audits and reconciled discrepancies in guest accounts.
  • Performed end-of-day reporting and ensured accurate record-keeping for transactions.
  • Assisted guests with check-in and check-out processes during overnight shifts.
  • Monitored hotel security systems and responded to emergencies as needed.
  • Processed payments and handled cash transactions efficiently throughout the night.
  • Trained new staff on night audit procedures and hotel policies for smooth operations.
  • Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
  • Resolved customer issues quickly while maintaining a high level of professionalism.
  • Greeted arriving guests and checked them in to their rooms.
  • Responded to customer inquiries regarding hotel services, reservations, directions.
  • Verified that all charges posted were accurate prior to submitting final bills to guests.
  • Prepared detailed audit reports at the end of each shift.
  • Documented wake-up requests and set up automatic calls in system.

Education

High School Diploma -

Manger College
Mangere, NZ
10-1987

Skills

  • Yard operations
  • Equipment maintenance
  • Vehicle inspection
  • Safety protocol training
  • Customer service
  • Task prioritization

Affiliations

  • Indoor Net ball (Played for Auckland Represented)
  • Basket ball (Played second and third competitions for Manukau and Auckland)

Timeline

Yard Man

Easy driver
09.2015 - Current

Cleaning Supervisor(Part Time)

Cleaco
10.2014 - 05.2016

Supervisor

Skyway Airport Parking / Secure parking
03.2001 - 04.2013

Night Auditor

Oakwood Manor group
06.1993 - 04.1999

High School Diploma -

Manger College

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Piripi Harrison