Pita Tupou

• Increased production efficiency by streamlining processes and implementing time-saving strategies.
• Reduced workplace accidents with thorough safety training and regular equipment maintenance.
• Improved team morale and productivity through effective communication and active listening skills.
• Enhanced customer satisfaction by addressing concerns promptly and providing exceptional service.
• Took my teamwork abilities working through different departments and applied it with every position I was given.
• Worked in the departments Cafe, Grocery, Produce and Bakery. Working here for the past 4 years I have realised I really like working and meeting new people, which allowed me not only have them as my staff but as friends outside of work also.

• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Gained customer service experience working here for 2 years.
• Able to work under pressure regardless whether its busy or not. Moved onto ordering and to office side of things after a year as the workload at the time became easier.
• From the experience of my last job, I wanted new staff to feel welcome and at the same time not have them lose interest within the first couple days.
• Had a great team I was working with at the time so I was able to have the time off I needed when asked.
• Was able to communicate with people well and at the same time learnt off of them when it came to communication and how to keep a conversation going.

Worked as productions manager providing fresh & whole foods for other food company's, including Hotels/Motels, Restaurants such as Mexicali & Nandos, LSG Skychefs. My role here allowed me how to solve situations at such a young age, worked my way up since the age of 13 and left roughly when I was 18/19 yrs old.

Luckily at the time I had a good team I was working and were so supportive of me taking up the role as the last person who managed them took a lot of simple things/situations to seriously which had staff leaving much earlier then they all expected.

Overall experience I have learnt at such a young age how staff should be treated and acknowledged when the time comes for them.