Polly Gillespie

• Assisting clients in setting realistic goals, developing action plans, and monitoring progress towards achievement. Helping client with life problems. Whether they be personal issues, relationship issues, or ongoing life difficulties.
• Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
• Improving client satisfaction through consistent communication, empathy, and understanding of their unique challenges. Applying the correct processes by assessing the clients needs.
• Educating clients on available community resources, fostering a sense of empowerment and self-sufficiency.

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Radio presenter for over 25 years on top rated breakfast shows.

Interviewed entertainment, sports people, politicians, in New Zealand and around the world.

• Cultivated long-lasting partnerships with local event organizers to secure exclusive coverage rights for special events and performances.
• Worked closely with program directors to develop engaging show concepts that resonated with target audience demographics.
• Voiced various commercials for clients, showcasing versatility as an announcer while providing additional revenue streams for the station.
• Mentored new broadcasters on best practices for on-air performance, improving overall quality of station programming.
• Provided informative and entertaining commentary during live events, enhancing listener enjoyment and satisfaction.
• Conducted in-depth research and interviews for accurate and informative news reporting, maintaining credibility and trust with listeners.
• Adapted quickly to breaking news situations, delivering timely updates to keep listeners informed throughout emergency situations.
• Collaborated with sales team to create compelling advertisements, resulting in increased revenue for the station.
• Maintained up-to-date knowledge of industry trends, ensuring the station remained competitive in a rapidly evolving market.
• Enhanced radio station''s brand image through the development of high-quality content and creative on-air segments.
• Increased listener engagement by incorporating interactive elements and social media into broadcasts.
• Produced creative radio segments focused on music, current events and lifestyle topics.
• Engaged listeners through social media platforms to increase station visibility.
• Hosted music, news and entertainment segments for well-rounded radio shows.
• Attended promotional events to create station awareness and build listener reach.
• Crafted original scripts for commercial and promotional spots, advertising radio station sponsors.
• Interviewed local and international celebrities to raise brand profile and build listener engagement.
• Found, researched, fact-checked and wrote scripts for relevant topics in local news.
• Developed engaging content for listeners and guests, including competitions, interviews and phone-ins.
• Facilitated live coverage of special events, promotions, and sports matches.
• Built broadcast storylines to interest listeners and grow station audience.
• Answered listener calls regarding song requests, giveaways and commentary.
• Made promotional appearances at public events.
• Engaged with audience members through telephone calls and personal commentary on musical selections, political happenings, and other items of interest.

I worked when I finished high-school, and when returning from university in the United States as a team member at the city office of what we now refer to as The Ministry of Social development. I worked with new clients applying for unemployment, sickness and domestic purposes benefits.

I was promoted fairly quickly through my strong work ethics and ability to get along with both clients and team members.

• Resolved conflicts professionally, employing conflict management techniques that helped maintain a harmonious working environment.
• Enhanced team efficiency by maintaining a clean and organized work environment.
• Handled high-pressure situations calmly, resulting in efficient resolution of customer issues.
• Ensured compliance with health and safety regulations by following established protocols during work hours.